37
3.
Refer to the readme (if included) to make sure you have the correct firmware for
your HBA
Note
:
Your HBA name and properties can be found in the
WebGUI
>
Physical
Tab
.
4.
Locate the proper firmware file
5.
Login to WebGUI, then click the Physical tab.
6.
Under
Update
Firmware
, click
Browse
and browse to your firmware file.
7.
Click
Submit.
8.
Reboot
for changes to take effect.
Troubleshooting – Hardware
If you face any hardware related issues involving the RocketStor 6414S enclosure, disk
drives or RAID controller, refer to the following sections for troubleshooting tips. For
all other problems, submit a support ticket at
www.highpoint-tech.com/websupport
Enclosure Mute Button
The mute button on the back will mute the alarm for enclosure related issues such as
enclosure FAN or TEMPERATURE failures. Failures associated with the RAID controller
will trigger the RAID card alarm, and cannot be muted with the enclosure mute button.
LED Activity
The following information tells you how to interpret LED activity seen on the enclosure
and disk trays.
