Hettich Marketing- und Vertriebs GmbH & Co. KG · Gerhard-Lüking-Straße 10 · 32602 Vlotho · T49 5733 798-0 · www.hettich.com
Hettich Marketing- und Vertriebs GmbH & Co. KG · Gerhard-Lüking-Straße 10 · 32602 Vlotho · T49 5733 798-0 · www.hettich.com
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Technik für Möbel
8.1 Malfunctions and possible causes
Malfunction
Cause
Remedy
Drawer will not open
Object is obstructing the drawer
Remove object
Drawer rear panel deformed
Straighten drawer rear panel
Drawer not not reaching the sensor on the
drive unit
Adjust position of drawer or depth /
height at which drive unit is positioned
Pressure insufficient
to activate system
Fronts chafing against each other
Adjust gap alignment
Drawer front buffer /
adjustable spacer incorrectly positioned
Correct position of drawer front buffer /
adjustable spacer
Drawer front buffers / adjustable spacers
not fitted / faulty
Fit / replace drawer front buffers /
adjustable spacers.
Fit 4 each for a drawer front height of
over 300mm
Power indicator not
lit on one drive
unit
Break in connections between power
supply unit, distributor and lower
mounting profile retainer
Check connections and re-connect
Drive unit faulty
Change drive unit
Power indicators not lit on
any of the drive units
within a carcase.
Power supply unit lit
Break in connections between power
supply
unit, distributor or lower mounting profile
retainer
Check connections and re-connect
Connecting cables faulty
Change connecting cables
Distributor faulty
Change distributor
Lower mounting profile retainer faulty
Change lower mounting profile
retainer
Power indicator not lit
on power supply unit
Break in connections between socket
outlet
and power supply unit
Check connections and re-connect
Switched socket outlet switched off
Switch on socket outlet
No power at socket outlet
Provide power supply.
Consult qualified electrician if necessary
Power supply unit faulty
Change power supply unit
Power supply unit overloaded
Disconnect all connections downstream
of the power supply unit and remove
drive units.
Reconnect distributor, lower mounting
profile retainer and drive unit in this order
of sequence. After each step,
check whether power supply unit lights up.
Change faulty components
Drawer only opens after pulling or
pushing several times
System is being operated too quickly in
succession
Wait 1.5 seconds
Drawer front not pressed for long enough Press drawer front for approx. 0.5 seconds
Pressure applied to drawer front
insufficient to activate system
Increase pressure applied to drawer front
2x