177
9 Troubleshooting
This chapter describes the Error Codes that may be displayed while using the Analyzer. If
you are unable to resolve the problem by following this troubleshooting guide, please
contact your local HemoCue distributor or HemoCue AB. Customers in the US should
contact HemoCue America, Technical Support. There are no serviceable parts inside the
Analyzer.
Symptom
Explanation
Action
Analyzer
shows an
error code
May be an occasional fault.
Turn off the Analyzer and turn it on
again after 30 seconds.
Take a new Cuvette and repeat the
measurement.
If the problem continues, see the
specific error codes below.
E00
No stable endpoint found within
the time range.
1) The Cuvette is faulty.
2) The circuit board is out of
order.
1a) Check the expiration date for the
Cuvettes.
1b) Take a new Cuvette and repeat the
measurement.
2) Analyzer needs service. Contact
the distributor.
E01-E02
1) Dirty optical parts.
2) Analyzer too hot/cold.
3) Magnet missing in cuvette
holder.
1) Clean optical parts as described in
Instructions for Use
.
2) Turn analyzer off, allow to reach
operating temperature before use.
3) Order new cuvette holder.
E03
Analyzer exposed to direct light.
Avoid direct light exposure.
E05-E06
Analyzer too hot/cold or exposed
to direct light.
a) Turn analyzer off, allow to reach
operating temperature before use.
b) Avoid direct light exposure.
If the problem continues, Analyzer
needs service. Contact the
distributor.
Содержание 201 DM
Страница 1: ...HemoCue 201 DM Analyzer HemoCue 201 DM Docking Station Reference Manual ...
Страница 6: ...PART I Introduction ...
Страница 41: ...PART II Settings ...
Страница 108: ...PART III Routine use ...
Страница 181: ...PART IV Other actions ...
Страница 192: ...PART V Miscellaneous ...