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IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett
Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements.
Remote support
Remote support is available with supported devices as part of your warranty or contractual support agreement. It
provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard
Enterprise, which initiates a fast and accurate resolution based on the service level of your product. Hewlett Packard
Enterprise strongly recommends that you register your device for remote support.
If your product includes additional remote support details, use search to locate that information.
HPE Get Connected
https://www.hpe.com/services/getconnected
HPE Pointnext Tech Care
https://www.hpe.com/services/techcare
HPE Complete Care
https://www.hpe.com/services/completecare
Customer self repair
Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to
be replaced, it will be shipped directly to you so that you can install it at your convenience. Some parts do not qualify for
CSR. Your Hewlett Packard Enterprise authorized service provider will determine whether a repair can be accomplished by
CSR.
For more information about CSR, contact your local service provider.
Warranty information
To view the warranty information for your product, see the links provided below:
HPE ProLiant and IA-32 Servers and Options
https://www.hpe.com/support/ProLiantServers-Warranties
HPE Enterprise and Cloudline Servers
https://www.hpe.com/support/EnterpriseServers-Warranties
HPE Storage Products
https://www.hpe.com/support/Storage-Warranties
HPE Networking Products
https://www.hpe.com/support/Networking-Warranties
Regulatory information
To view the regulatory information for your product, view the Safety and Compliance Information for Server, Storage,
Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise Support Center:
https://www.hpe.com/support/Safety-Compliance-EnterpriseProducts
Support and other resources
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