Helmer Scientific Automatic Cell Washing System - UltraCW II
Operation Manual
360386/D
19
Appendix A
Error Codes
Error Code
Error Name
Description
Possible Causes
0
No Error
Program occurred
1
Running
Program is still running, no error has been
detected (should never be visible in history)
Motor Errors
10
Motor Startup Error
Motor could not be started
(no speed could be detected)
•
Motor is blocked
•
Motor cable connection problem
•
Motor power supply problem
11
Motor Acceleration Error
Motor could not accelerate within tolerance
(motor was too slow)
•
Wrong rotor type selected
•
Too much mechanical friction
12
Motor Acceleration Error
Motor could not accelerate within tolerance
(motor was too fast)
•
Wrong rotor type selected
13
Motor Speed Error
Motor could not hold the desired speed
(motor was too slow)
•
Wrong rotor type selected
•
Maximum motor speed limit too high
(not able to maintain 4000 RPM)
•
Motor speed control does not work properly
•
Motor speed reading failure
14
Motor Speed Error
Motor could not hold the desired speed
(motor was too fast)
•
Motor speed control does not work properly
•
Motor speed reading failure
15
Motor Break Error
Motor could not slow down within tolerance
•
Wrong rotor type selected
16
Motor Internal Error
Motor has indicated an error
•
Motor blocked
•
Motor overheated
•
Motor power supply error
17
Motor Power Supply
The 24 V of the motor supply is not available
•
Lid detected open
Liquid Injection System Errors
20
Pump Error
Pump was not able to pump the desired amount
of liquid
•
Tube blocked
•
Pump not working
•
Flow sensor not working
21
Liquid Container Empty
Not enough liquid available or air is in the tube
•
Liquid container empty
•
Air in the tube
•
Flow sensor problem
Lid Errors
30
Lid Blocked
Open or check button was pressed, but the lid
could not be opened.
•
Lid mechanically blocked
31
Unlocking Failed
Open or check button was pressed, but the lock
could not be unlocked.
•
Motor was still rotating when unlocking
command was received
•
Problem with the lock
32
Unexpected Unlocking
Lid was opened without a request.
•
Emergency unlocking was used
33
Lid Detection Failure
Lid sensor has detected an opening of the lid, but
lock sensor still recognizes lock is closed
•
Wrong lid detection of the lid sensor
•
Wrong lock detection of the lock sensor
System Errors
40
Program Reading Error
It was not possible to read the complete program.
•
Program file is corrupted
•
Not enough heap memory was available
42
Eeprom Error
Loading data from eeprom failed. (reading not
possible or checksum for data is incorrect)
•
Eeprom not initialized
(Service User login needed)
•
Communication failure