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Helmer Scientific Automatic Cell Washing System - UltraCW II

Operation Manual 

360386/D

19

Appendix A

Error Codes

Error Code

Error Name

Description 

Possible Causes

0

No Error

Program occurred

1

Running

Program is still running, no error has been 

detected (should never be visible in history)

Motor Errors

10

Motor Startup Error

Motor could not be started 

 

(no speed could be detected)

• 

Motor is blocked

• 

Motor cable connection problem

• 

Motor power supply problem

11

Motor Acceleration Error

Motor could not accelerate within tolerance 

(motor was too slow)

• 

Wrong rotor type selected

• 

Too much mechanical friction

12

Motor Acceleration Error

Motor could not accelerate within tolerance 

(motor was too fast)

• 

Wrong rotor type selected 

13

Motor Speed Error

Motor could not hold the desired speed 

 

(motor was too slow)

• 

Wrong rotor type selected 

• 

Maximum motor speed limit too high 

 

(not able to maintain 4000 RPM)

• 

Motor speed control does not work properly

• 

Motor speed reading failure

14

Motor Speed Error

Motor could not hold the desired speed 

 

(motor was too fast)

• 

Motor speed control does not work properly

• 

Motor speed reading failure

15

Motor Break Error

Motor could not slow down within tolerance

• 

Wrong rotor type selected 

16

Motor Internal Error

Motor has indicated an error

• 

Motor blocked

• 

Motor overheated

• 

Motor power supply error

17

Motor Power Supply

The 24 V of the motor supply is not available

• 

Lid detected open

Liquid Injection System Errors

20

Pump Error

Pump was not able to pump the desired amount 

of liquid

• 

Tube blocked

• 

Pump not working

• 

Flow sensor not working

21

Liquid Container Empty

Not enough liquid available or air is in the tube

• 

Liquid container empty

• 

Air in the tube

• 

Flow sensor problem

Lid Errors

30

Lid Blocked

Open or check button was pressed, but the lid 

could not be opened.

• 

Lid mechanically blocked

31

Unlocking Failed

Open or check button was pressed, but the lock 

could not be unlocked.

• 

Motor was still rotating when unlocking 

command was received

• 

Problem with the lock

32

Unexpected Unlocking

Lid was opened without a request.

• 

Emergency unlocking was used

33

Lid Detection Failure

Lid sensor has detected an opening of the lid, but 

lock sensor still recognizes lock is closed

• 

Wrong lid detection of the lid sensor

• 

Wrong lock detection of the lock sensor

System Errors

40

Program Reading Error

It was not possible to read the complete program.

• 

Program file is corrupted

• 

Not enough heap memory was available

42

Eeprom Error

Loading data from eeprom failed. (reading not 

possible or checksum for data is incorrect)

• 

Eeprom not initialized 

 

(Service User login needed)

• 

Communication failure

Содержание UltraCW II

Страница 1: ...Automatic Cell Washing System Operation Manual II 360386 D...

Страница 2: ...This manual is intended as a guide to provide the operator with necessary instructions on the proper use and maintenance of certain Helmer Scientific products Any failure to follow the instructions a...

Страница 3: ...onfiguration 7 3 1 Location and Placement 7 3 2 Setup 7 3 3 Initial Start Up 7 3 4 Rotor Installation and Setup 8 3 5 Rotor Type 8 3 6 Balance Rotor 9 3 7 Flow Calibration 9 4 Programming 10 4 1 Proce...

Страница 4: ...elmer Scientific products NOTICE Advises the user against initiating an action or creating a situation which could result in damage to equipment personal injury is unlikely CAUTION Advises the user ag...

Страница 5: ...r repair Contact Helmer or your distributor for decontamination instructions and a Return Authorization Number 1 2 General Recommendations Indications for Use The Helmer UltraCW II automatic cell wash...

Страница 6: ...Note An error message will appear on the display once unit is powered back on Select the Return button to clear 2 3 Transport Bolts Transport bolts are located on the bottom of the cell washer and pre...

Страница 7: ...ge Unplug power cord from power receptacle prior to moving Ensure rotor is empty prior to moving 3 2 Setup 1 Plug saline tube in inlet 1 and place the weighted end of the tube in the Saline box 2 Conn...

Страница 8: ...ne hand insert a flat head screwdriver into the slot and slightly twist the screwdriver to raise the top of the insert 3 Grasp the top of the insert and pull it straight out Load Tubes Gently place tu...

Страница 9: ...yed value is the volume per tube multiplied by the number of tubes placed in the rotor Service Menu screen Calibration screen Notes The cell washer lid must be open to perform the calibration Ensure a...

Страница 10: ...ion As the rotor spins at 1100 RPM saline is pumped from the reservoir through the flow meter to the saline dispensing nozzle The nozzle directs the saline solution into the rotor then the fill ports...

Страница 11: ...drain tubing to the waste container or sanitary drain The number of revolutions per minute is adjustable fro 0 RPM to 1500 RPM The default value is 370 RPM Loop Process The Loop process allows one or...

Страница 12: ...the cell washer Table 1 Pre Installed User Programs Process Program 10x75 45sec wash 12x75 45sec wash 10x75 35sec wash 12x75 35sec wash 20sec spin 3500 Fill 3 5ml 1100rpm 4 3ml 1100rpm 3 5ml 1100rpm...

Страница 13: ...s once the program is complete Notes The CHECK button can only be selected when a process is completed Selecting the CHECK button allows the user to pause the program and open the lid to check tubes a...

Страница 14: ...46060 Create Program 1 From the Start screen touch the login button 2 Enter a Service User password and select the green checkmark to confirm 3 Select the Menu button 4 Select the Add New Program but...

Страница 15: ...ion Icon Description Icon Description Icon Description Start Calibration Set Edit password Confirm Save Stand by Fill Delete user Rotor selection Settings User settings Add new program Program end ala...

Страница 16: ...arly to 50 at 40 C Transient over voltages typically present on the MAINS supply Do not exceed maximum loaded weight including tubes and contents Maximum weight is printed on rotor Table 3 Unit Specif...

Страница 17: ...d clear obstructions if necessary Inspect tubing connections and secure if necessary Clean and dry interior after normal usage to prevent corrosion and contamination 1 Flush system with distilled wate...

Страница 18: ...49 dB A 8 2 WEEE Compliance The WEEE symbol right indicates this product falls under the scope of the WEEE Waste Electrical and Electronic Equipment directive When disposing of this product in countr...

Страница 19: ...elected 16 Motor Internal Error Motor has indicated an error Motor blocked Motor overheated Motor power supply error 17 Motor Power Supply The 24 V of the motor supply is not available Lid detected op...

Страница 20: ...he error could not be identified Unexpected behavior 51 Program Interrupted A running program was interrupted Power interrupted during a running program 52 Program Aborted by User The program was abor...

Страница 21: ...scription A Sight window K Fill port B Lid handle L Bowl C Display M Rotor shaft D Rotor N Drain E Latch O Emergency lid release hole F Spout P Power switch G Rotor Grip Q Power input H Tube insert R...

Страница 22: ...Helmer Scientific 14400 Bergen Boulevard Noblesville IN 46060 USA Copyright 2018 Helmer Inc 360386 D...

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