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Heat & Glo • ST-36TRB-IFT, PIER-36TRB-IFT Owner’s Manual • 2484-981 Rev. E • 10/20
Table of Contents
1 Welcome
A. Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
B. Limited Lifetime Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2 Product Specific Information
A. Appliance Certification
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
B. Glass Specifications
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
C. BTU Specifications
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3 Important Safety and Operating Information
A. Appliance Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
B. General Operating Parts . . . . . . . . . . . . . . . . . . . . . . . . . . 8
C. Fuel Specifications
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
D. Good Faith Wall Surface/TV Guidelines . . . . . . . . . . . . . . 8
E. Before Lighting Appliance. . . . . . . . . . . . . . . . . . . . . . . . . 10
F. Lighting Instructions (IPI) . . . . . . . . . . . . . . . . . . . . . . . . . 11
G. Appliance Break-In
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
H. Heat Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
I. Operation During A Power Outage - IntelliFire Touch
®
. . . 13
J. Detailed Component Operating Instructions
- IntelliFire Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
4 Maintenance and Service
A. Maintenance: Frequency and Tasks
. . . . . . . . . . . . . . . . 16
B. Maintenance Tasks - Homeowner
. . . . . . . . . . . . . . . . . . 16
C. Maintenance Tasks - Qualified Service Technician
. . . . . 18
5 Frequently Asked Questions and Troubleshooting
A. Frequently Asked Questions - Appliance
. . . . . . . . . . . . . 19
B. Frequently Asked Questions - IntelliFire Touch
Controls (Optional
IFT-RC400) . . . . . . . . . . . . . . . . . . . . 20
C. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
6 Reference Materials
A. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
B. Service Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
C. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
= Contains updated information.
Safety Alert Key:
• DANGER!
Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING!
Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION!
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE:
Used to address practices not related to personal injury.
Note:
The term “recommend” or “recommended” does not indicate a requirement. It is a best practice suggested by
Hearth & Home Technologies
®
.