healing HHM897 HD Digital Terrestrial TV Receiver - Operating Manual
31
TROUBLESHOOTING:
Check your receiver with the suggestions below.
PROBLEM
SUGGESTION
No Power
Check the power cord is plugged in
–
at both ends
No Reception
Check operational antenna cable is properly connected
Receiver not responding to
the Remote Control Unit
Check Remote Control batteries and battery contacts
The
receiver
is
not
responding to the remote
control or front panel
Disconnect the
receivers‟
mains power. Wait about 1
minute and power the unit up again. You may need to
reset to Factory Default and rescan
I can see the menu but
cannot view any channels
First check a functional antenna is properly connected.
Then scan for Digital channels available in your area by
selecting Main Menu, Scan, Auto and Start.
Receiver On but I cannot see
Video or Audio
Check the required AV or HDMI cables are properly
connected
–
at both ends.
After scanning I cannot see
all of the channels available
in my area
Your antenna system may need to be updated for Digital
reception by an experienced specialist.
One or more of my channels
„breakup‟ while viewing
This also indicates that your antenna may need
professional attention
No Audio
1.
Check the Red and White audio leads from the
receiver are properly connected.
2.
Check the Mute is not activated on the receiver.
3.
Check the
receivers‟
volume level is high enough.
Receiver does not display
„Closed Captions‟
or Teletext
Make sure you have turned Captions on via the Blue key.
Allow 30 seconds to commence. Not all programs include
Captions. Teletext is not always broadcast. When it is
broadcast, it is by 7 Network and some regional
broadcasters.
