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103

IND100077-8

Appendix

Basic Trouble-shooting

GENERAL ISSUES FOR TFT PANEL BASED PRODUCTS

Note: Applies for a range of various products. This is only meant as a general guide.

N

O PICTURE / LED BEHAVIOUR:

If there is no light at all in the LED at the FRONT, check power cables. If the LED in front is green then check if the 

brightness is set/adjusted to max brightness. Lack of image is most likely to be caused by incorrect connection, lack of 

power or wrong BIOS settings. 

SCROLLING / UNSTABLE IMAGE:

Signal cable may not be completely connected to computer or TFT display. Check the pin assignments and signal

timings of the display and your video card with respect to recommended timing and pin assignments. Make sure that 

the video card is compatible and that it is properly seated / installed on the computer.

DISPLAY AREA IS NOT CENTERED / SIZED CORRECTLY

Make sure that a supported video mode has been selected on the display, or on the video card / system. If it is

impossible to position the image correctly, i.e. the image adjustment controls will not move the image far enough, then 

test it again using another graphics card for the PC system. This situation may occur with a custom graphics card that 

is not close to standard timings or if something is in the graphics line that may be affecting the signal, such as a signal 

splitter (please note that normally a signal splitter will not have any adverse effect). If it is impossible to change to the 

correct resolution/color depth, check if you have the right graphics driver installed in your system.

IMAGE APPEARANCE:

A faulty TFT panel can have black lines, pixel errors, failed sections, flickering or flashing image. Incorrect graphic 

card refresh rate, resolution or interlaced mode will probably cause the image to be the wrong size, it may scroll, 

flicker badly or possibly even no image is present. Sparkling on the display may be a faulty TFT panel signal cable, 

and it needs service attention.

RGB Signal Only: Horizontal interference can usually be corrected by adjusting the PHASE (OSD menu). 

Vertical interference can usually be corrected by adjusting the FREQUENCY (OSD menu).

DEW CONDENSATION BEHIND GLASS:

Note that this problem will not occur on bonded products. For non-bonded products, do the following:

Power on the TFT product and set brightness to 100%. Turn off any automatic screensavers on PC or similar. During 

minutes the dew will be gone. To speed up the process, use a fan heater for a reasonable time. Do not overheat the 

unit. 

GENERAL ISSUES FOR COMPUTER BASED PRODUCTS

Note: Applies for a range of various products. This is only meant as a general guide.

CD-ROM FAILURE OR READ/DETECTION PROBLEMS:

If the product are operated/located in a area with extreme condensation, the CD/DVD drive may not work correctly 

due to condensation on the read head. Keep the product on for a while until it’s reached normal operating 

temperature, and retry accessing discs. Otherwise, consider using USB memory sticks or alternative storage devices.

NO CD-ROM AVAILABLE ON YOUR PRODUCT FOR INSTALLING DRIVERS/SOFTWARE:

Please use USB memory sticks, USB Floppy drive, USB CD-Rom Drive or alternative storage devices to

transfer/install software on CD-ROM-less units.

Released

Содержание HD 12T21 MMC Series

Страница 1: ...xxxx 25 54 inch Maritime Multi Computer MxC where x is either M Standard MMC E ECDIS Calibrated MEC Series X Maritime Multi Computer MMC Models U S E R M A N U A L Please visit www hatteland display...

Страница 2: ...yrighted to the respective owners The products may not be copied or duplicated in any way This documentation contains proprietary information that is not to be disclosed to persons outside the user s...

Страница 3: ...rgonomics 21 Cables 21 Cable Entries Connectors Marked area 21 Maximum Cable Length 22 Housing Terminal Block Connector Overview 23 Panel Console Mounting Bracket Kit for 12 15 17 and 19 25 Panel Cuto...

Страница 4: ...55 Specifications LAN Module 57 PCA100298 1 57 Specifications Accessories 59 Specifications JH C01MF A A 60 Specifications External Modules USB 61 Technical Drawings 63 Technical Drawings HD 12T21 MM...

Страница 5: ...Bracket 12 15 85 Technical Drawings HD TMB SX1 B1 87 Desktop Table Mounting Bracket 17 19 87 Technical Drawings HD TMB SX1 C1 89 Desktop Table Mounting Bracket 24 26 27 inch 89 Technical Drawings HD 1...

Страница 6: ...Suitable for panel thickness 3 0 0 12 to max 12 00 0 47 mm inch A2 Suitable for panel thickness 1 0 0 04 to max 12 75 0 50 mm inch HD CMB SX1 B1 or HD CMB SX1 C1 Model dependent Bracket Kit suitable f...

Страница 7: ...7 General Released...

Страница 8: ...ong service network www hatteland display com You will find our website full of useful information to help you make an informed choice as to the right product for your needs You will find detailed pro...

Страница 9: ...and Display products The modules used in Series X are all qualified having undergone and passed our extensive test program which includes HALT testing This means that the products are tested well outs...

Страница 10: ...ong the touch sensor is inside the product better than both surface capacitive and resistive Supports Multitouch Newer Operating System OS required in most cases Excellent readability light transmissi...

Страница 11: ...reen will just operate as a ordinary single point touch screen Additionally to get touch screen working at all in older OS you need to install 3rd party drivers Note that the lack of Multitouch suppor...

Страница 12: ...Silver with glue on back non tearable and made for thermal transfer printing Barcode type CODE128 used extensively world wide in shipping and packaging industries The symbology was formerly defined a...

Страница 13: ...selected units some labels will be rotated 90 degrees to fit properly The arrangement of labels may be shifted stacked differently as it is based on factory options such as Touch Screen and Operating...

Страница 14: ...110 Warranty label covers screw Labels placed on rear HD 19T21 MxC xxx xxxx Warranty label covers screw Labels placed on rear HD 24T21 MxC xxx xxxx Warranty label covers screw Labels placed on rear H...

Страница 15: ...of the product and covers a key screw This is to aid service departments to determine if there has been any unauthorized service on a unit still under warranty Quality Control QC Label This label indi...

Страница 16: ...16 This page left intentionally blank Released...

Страница 17: ...17 Installation Released...

Страница 18: ...The air inlet and outlet openings must definitely be kept clear coverings which restrict ventilation are not permissible 3 Generally do not install the unit in a horizontal position laying down as thi...

Страница 19: ...flat glass surface please do not mount the unit in a vertical angle lower than 30 degrees i e flat mounting of the unit This is to prevent accidental touches that are similar to a human finger cover a...

Страница 20: ...r to avoid misting of the viewing screen a 25 50 W console heating power depending on the volume is recommended 5 When selecting the site of a display unit the maximum cable lengths have to be conside...

Страница 21: ...on a screen inclination of about 30 to 40 from a vertical plane has turned out to be favourable 5 The brightness of displays is limited Sunlight passing directly through the bridge windows or its refl...

Страница 22: ...um Cable Length Any cable should generally be kept as short as possible to provide a high quality input output The maximum signal cable length will depend on the signal resolution and frequency but al...

Страница 23: ...ustration Pins Manufacturer Details Connector used for module 5 pin MC 1 5 5 STF 3 81 Screwdriver SZS 0 4X2 5mm VDE slot headed Tightening torque min 0 22 Nm Tightening torque max 0 25 Nm RS 422 RS 48...

Страница 24: ...ure the connector s and cable s that are present in your installation environment Below is a sample procedure for a 2 pin DC power connector The procedure is the same for other connectors of this type...

Страница 25: ...urements if unsure Confirm you have the Double Key Hole model before proceeding 1 Slide the unit into the cutout carefully User Controls and Connector Area should be facing downwards 2 Prepare and pos...

Страница 26: ...ck the relevant and required panel cutout measurements if unsure 1 Slide the unit into the cutout carefully User Controls and Connector Area should be facing downwards 2 Make sure you are aware that b...

Страница 27: ...k the relevant and required panel cutout measurements if unsure 1 Slide the unit into the cutout carefully User Controls and Connector Area should be facing downwards 2 Make sure you are aware that br...

Страница 28: ...t indicates holes to drill at installation location HD TMB SX1 A1 HD 12T21 MMD xxx Fxxx HD 12T21 STD xxx Fxxx HD 12T21 MMC xxx xxxx HD 15T21 MMD xxx Fxxx HD 15T21 STD xxx Fxxx HD 15T21 MMC xxx xxxx HD...

Страница 29: ...feature a slight angled design on the oval circled cut shaped block to compensate for this FIG2 making LEFT and RIGHT bracket slightly different and naturally has to be correctly mounted Please ensur...

Страница 30: ...display com for Technical Drawings regarding measurements for both main unit and Mounting Brackets 1 Place the unit on a dry flat clean soft surface i e table with the glass front facing down as illus...

Страница 31: ...oes to the upper position factory recommended FIG1 and FIG2 If they appear too tight you may loose the Key Hole Plug screw a few turns and re try see previous step 4 You can also alternatively use the...

Страница 32: ...lting Lock Pin are in locking position and the unit is firmly attached and does not appear loose FIG2 FIG2 Re check Lock Pins FIG1 Alternative Mounting Depending on installation needs you may mount th...

Страница 33: ...main unit and Mounting Brackets 1 Place the unit on a dry flat clean soft surface i e table with the glass front facing down as illustrated Connector area should be facing downwards from you 2 Inspect...

Страница 34: ...t appear loose FIG3 Unlock tilt and lock FIG1 FIG2 Top View Use appropriate fasteners 6 pcs x M6 needed FIG3 Re check Lock Pins Alternative Mounting Depending on installation needs you may mount the c...

Страница 35: ...the unit will be powered by AC If AC is disconnected it will automatically switch over to DC without affecting the operation of the unit This makes it possible to use AC power as primary power and a...

Страница 36: ...using itself COM1 2 Serial Port INPUT OUTPUT Supports RS 232 COM1 and RS 422 485 COM2 using D SUB 9P Male connectors Fasten the cable to the connector using the provided screws on the cable housing it...

Страница 37: ...Physical Connections 37 IND100133 45 Audio INPUT OUTPUT Both connectors are 3 5mm mini jack stereo Light Pink Mic In Microphone symbol Light Green Line Out Audio signal symbol Released...

Страница 38: ...pplies for 12 15 17 19 24 and 26 units 1 or 2 x CAN isolated ZIA0001310 B Terminal Block 3 81 2 channel module s Applies for 12 15 17 19 24 and 26 units Audio Out 1 x 2W Amplified Audio Mono Stereo Ou...

Страница 39: ...39 Operation MMC Products Released...

Страница 40: ...ff When the unit is on and operating this symbol will change into green color and illuminate constantly Power ON To turn the unit on verify that the symbol is illuminated in red indicates suitable pow...

Страница 41: ...ds This area will illuminate constantly until the unit is powered off Note that by touching this symbol no action will be performed or has been assigned Buzzer Only functional for units ordered with B...

Страница 42: ...42 This page left intentionally blank Released...

Страница 43: ...43 Specifications Released...

Страница 44: ...ory Operating System Only 1 module can be installed Environmental Considerations User Controls Factory Options Computer Specifications OS Options None or see table below Storage Options None or see ta...

Страница 45: ...bient temperatures of only 25 C This is a necessary prerequisite for long life and low service costs Behind front bezel Glass Display Control GDC IP66 Power On Off Brightness Control Power LED HDD SSD...

Страница 46: ...x 1200 60 Hz RGB OUT Resolution From 640 x 480 to 2048 x 1536 75 Hz Sync Range Hor 31 5 kHz to 91 1 kHz Ver 60 Hz to 85 Hz Behind front bezel Glass Display Control GDC IP66 Power On Off Brightness Co...

Страница 47: ...80 to 2048 x 1536 75 Hz Sync Range Hor 31 5 kHz to 91 1 kHz Ver 60 Hz to 85 Hz Behind front bezel Glass Display Control GDC IP66 Power On Off Brightness Control Power LED HDD SSD LED Mode Status Indic...

Страница 48: ...ost there will be a uninterrupted switch over to DC input Power Consumption Operating AC DC 125W max 50W typ Max backlight Idle CPU load Microsoft Windows 7 A P P R O V A L S C E R T I F I C A T E S P...

Страница 49: ...to DC input Power Consumption Operating AC DC 79W typ 94W max A P P R O V A L S C E R T I F I C A T E S Physical Considerations TFT Technology TFT Characteristics Input Output Connectors Environmental...

Страница 50: ...kV CAN1 to CAN2 and port to chassis Protection Continuous short circuit signal to signal Continuous short circuit to isolated GND Continuous shorts to 27V ESD rating on CAN bus ESD rating of 12kV Huma...

Страница 51: ...RTS but will in fact ignore RTS Each channel have a overide jumper which can be used to force the transmitter to always be active See below and page 2 for details Connector Terminal Block 5 pin rows M...

Страница 52: ...Jumper mounted This setting is only to be used during half duplex communication When this jumper is set it will disable ability to receive data Echo of transmitted data while transmitting is active S...

Страница 53: ...ost likely also help improve signal integrity in the system Please note that if no ground wire is used and the transient dump too much energy for the ESD logic to handle you will need to replace the N...

Страница 54: ...RS 232 non isolated Features All channels have support for all RS 232 DB 9 signals Connector Standard RS 232 DB 9 male housing and pinning Data Rate 230kbps ESD Rating IEC 1000 4 2 Air RS 232 I Os 15...

Страница 55: ...hip manufacturer i e in the normal case is there no requirements for low level software development This module will mainly be integrated electrical and mechanical in the final products such as Series...

Страница 56: ...CDM 202 2008 2030 20Release 20Info 20for 208 1 rtf 3 http www ftdichip com Drivers D2XX Linux ReadMe linux txt Getting started documentation and specific Hatteland Display Library links http www ftdi...

Страница 57: ...ries X G2 13 15 17 19 24 and 26 inch Panel Computers and selected Stand alone Computers Please check datasheet for your unit if PCA100298 1 is listed as part of Factory Options Description Internal 2...

Страница 58: ...58 This page left intentionally blank Released...

Страница 59: ...59 Specifications Accessories Released...

Страница 60: ...astening connection from external equipment with standard Type A ports to all Hatteland Display computers and panel computers with standard USB Type A ports RoHS Compliance Description Specifications...

Страница 61: ...lone computers In addition the module concept has been taken further to a self contained and encased external USB module version This provides flexibility for new installations and easy upgrade of alr...

Страница 62: ...er_guide_linux pdf www hatteland display com drivers can_gw_application_note_package zip HT 00273 OPT A1 DIO 4 x Digital Input isolated 4 x Digital Output Via 5 pin Terminal Block 3 81 Connector Conne...

Страница 63: ...63 Technical Drawings Released...

Страница 64: ...d Display AS Any authorized reproduction in whole or in part must include this legend Hatteland Display Proprietary information Not to be distributed to any third party without written permission Dime...

Страница 65: ...d Display AS Any authorized reproduction in whole or in part must include this legend Hatteland Display Proprietary information Not to be distributed to any third party without written permission Dime...

Страница 66: ...d Display AS Any authorized reproduction in whole or in part must include this legend Hatteland Display Proprietary information Not to be distributed to any third party without written permission Dime...

Страница 67: ...d Display AS Any authorized reproduction in whole or in part must include this legend Hatteland Display Proprietary information Not to be distributed to any third party without written permission Dime...

Страница 68: ...d Display AS Any authorized reproduction in whole or in part must include this legend Hatteland Display Proprietary information Not to be distributed to any third party without written permission Dime...

Страница 69: ...AS Any authorized reproduction in whole or in part must include this legend Hatteland Display Proprietary information Not to be distributed to any third party without written permission Dimensions mi...

Страница 70: ...70 This page left intentionally blank Released...

Страница 71: ...71 Technical Drawings Accessories Released...

Страница 72: ...horized reproduction in whole or in part must include this legend Hatteland Display Proprietary information Not to be distributed to any third party without written permission Dimensions might be show...

Страница 73: ...horized reproduction in whole or in part must include this legend Hatteland Display Proprietary information Not to be distributed to any third party without written permission Dimensions might be show...

Страница 74: ...y authorized reproduction in whole or in part must include this legend Hatteland Display Proprietary information Not to be distributed to any third party without written permission Dimensions might be...

Страница 75: ...of Hatteland Display AS Any authorized reproduction in whole or in part must include this legend Hatteland Display Proprietary information Not to be distributed to any third party without written perm...

Страница 76: ...st of Hatteland Display AS Any authorized reproduction in whole or in part must include this legend Hatteland Display Proprietary information Not to be distributed to any third party without written p...

Страница 77: ...y authorized reproduction in whole or in part must include this legend Hatteland Display Proprietary information Not to be distributed to any third party without written permission Dimensions might be...

Страница 78: ...of Hatteland Display AS Any authorized reproduction in whole or in part must include this legend Hatteland Display Proprietary information Not to be distributed to any third party without written perm...

Страница 79: ...st of Hatteland Display AS Any authorized reproduction in whole or in part must include this legend Hatteland Display Proprietary information Not to be distributed to any third party without written p...

Страница 80: ...y AS Any authorized reproduction in whole or in part must include this legend Hatteland Display Proprietary information Not to be distributed to any third party without written permission Dimensions m...

Страница 81: ...horized reproduction in whole or in part must include this legend Hatteland Display Proprietary information Not to be distributed to any third party without written permission Dimensions might be show...

Страница 82: ...production in whole or in part must include this legend Hatteland Display Proprietary information Not to be distributed to any third party without written permission Dimensions might be shown with or...

Страница 83: ...production in whole or in part must include this legend Hatteland Display Proprietary information Not to be distributed to any third party without written permission Dimensions might be shown with or...

Страница 84: ...production in whole or in part must include this legend Hatteland Display Proprietary information Not to be distributed to any third party without written permission Dimensions might be shown with or...

Страница 85: ...ized reproduction in whole or in part must include this legend Hatteland Display Proprietary information Not to be distributed to any third party without written permission Dimensions might be shown w...

Страница 86: ...sed in any way against the interest of Hatteland Display AS Any authorized reproduction in whole or in part must include this legend Hatteland Display Proprietary information Not to be distributed to...

Страница 87: ...ized reproduction in whole or in part must include this legend Hatteland Display Proprietary information Not to be distributed to any third party without written permission Dimensions might be shown w...

Страница 88: ...sed in any way against the interest of Hatteland Display AS Any authorized reproduction in whole or in part must include this legend Hatteland Display Proprietary information Not to be distributed to...

Страница 89: ...reproduction in whole or in part must include this legend Hatteland Display Proprietary information Not to be distributed to any third party without written permission Dimensions might be shown with...

Страница 90: ...orized reproduction in whole or in part must include this legend Hatteland Display Proprietary information Not to be distributed to any third party without written permission Dimensions might be shown...

Страница 91: ...orized reproduction in whole or in part must include this legend Hatteland Display Proprietary information Not to be distributed to any third party without written permission Dimensions might be shown...

Страница 92: ...orized reproduction in whole or in part must include this legend Hatteland Display Proprietary information Not to be distributed to any third party without written permission Dimensions might be shown...

Страница 93: ...orized reproduction in whole or in part must include this legend Hatteland Display Proprietary information Not to be distributed to any third party without written permission Dimensions might be shown...

Страница 94: ...orized reproduction in whole or in part must include this legend Hatteland Display Proprietary information Not to be distributed to any third party without written permission Dimensions might be shown...

Страница 95: ...95 Appendixes Released...

Страница 96: ...application software Selection dimensioning of SSD device is required for each unique application Selection dimensioning of SSD device have to be done of the system house Selection dimensioning of SS...

Страница 97: ...wear out year Where x Data rate GB per year Where z Total amount of data written data to SSD during its whole lifetime Step by Step Calculation Step 1 Measure preferred or estimate data rate y GB per...

Страница 98: ...over Chart Data Area typical Chart size is 30GB 1GB Log Data and User Data area 4GB Swap Area How long time shall this disk work with no problems 5 years Example Calculation and Conclusion Calculation...

Страница 99: ...enario 2 Execute the test scenario long enough to cover all valid use cases which may affect disk activity Recommended measurement period is at least 1 week without interruption 3 When the measurement...

Страница 100: ...Connected 2 pin DC Power Input Pin 2 Negative Pin 1 Positive 18 24 24 5 pin DVI D DVI I Single Link Dual Link Combined Female 1 2 3 4 5 6 7 8 C1 C2 9 10 11 12 13 14 15 16 C5 17 18 19 20 21 22 23 24 C...

Страница 101: ...plex Mode 1 2 3 4 5 6 7 8 9 PIN 01 TxD Transmit Data Negative PIN 02 TxD Transmit Data Positive PIN 03 RxD Receive Data Positive PIN 04 RxD Receive Data Negative PIN 05 GND Signal Ground PIN 06 N C No...

Страница 102: ...N C Not Connected B2 IN 1 O1 HS 0 O1 N C C1 HS 1 C1 IN 2 C2 N C Not Connected C2 IN 2 D1 HS 2 D1 IN 3 D2 N C Not Connected D2 IN 3 O2 HS 3 O2 N C 4 4 pin CAN I O Module 2 channels Type Number ZIA00013...

Страница 103: ...ht graphics driver installed in your system IMAGE APPEARANCE A faulty TFT panel can have black lines pixel errors failed sections flickering or flashing image Incorrect graphic card refresh rate resol...

Страница 104: ...comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is o...

Страница 105: ...Please contact our service sales department if additional questions or review the following links at bottom of page for more information online Return Of Goods Information Make sure you surround the...

Страница 106: ...7 days 5 DOCUMENTATION For any claims the following documentation is required and must be forwared to the company or their agent invoice way bill and or bill of landing and or statement of arrival in...

Страница 107: ...pixels that are always lit Non extinguishing dot Dark dot defects Spot on the panel appear as pixels or sub pixels that are always dark off Non lightening dot c Inspector observes the LCD from normal...

Страница 108: ...imate C Windows System32 en US Licenses _Default Ultimate license rtf Microsoft Windows Embedded 8 1 Industry Pro C Windows System32 en US Licenses _Default EmbeddedIndustry license rtf Microsoft Wind...

Страница 109: ...109 Appendix IND100077 24 User Notes Released...

Страница 110: ...13 Nov 2012 Revised minor text elements throughout manual where needed Revised Contents of Package Console Mounting kit now part of standard factory delivery page 5 Added note about Full Half duplex...

Страница 111: ...age 5 Revised Buzzer functionality reference to SCOM manual ref QAR 124594 page 43 16 JE SE 07 Oct 2014 Removed reference to High Bright option for 12 and 15 models throughout the manual General updat...

Страница 112: ...www hatteland display com Released...

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