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2

Component Replacement Guide

  

Technical Support

Omneon provides many ways for you to obtain technical support. 
In addition to contacting your Distributor, System Integrator, or 
Omneon Account Manager, you can contact the Omneon Technical 
Support department as follows:

For support in the Americas:

•

Telephone (Toll Free): +1(888) OVN SPT1 (686 7781)

•

Telephone (Local): +1(408) 585 5200

•

Fax: +1 (408) 521 2191 

•

Email: 

[email protected]

•

http://www.omneon.com/service-support

•

ftp://ftp.omneon.com/Updates/Omneon/Current/

For support in Europe, Middle East, and Africa:

•

Telephone: +44 1252 555 450 

•

Fax: +44 (0) 1252 377 171 

•

Email:

 [email protected]

•

http://www.omneon.com/service-support

•

ftp://ftp.omneon.com/Updates/Omneon/Current/

For support in Russia and CIS

•

Telephone Number: +7 495 506 5981

•

Fax: +7 495 937 8290

•

Email: 

[email protected]

•

http://www.omneon.com/service-support

•

ftp://ftp.omneon.com/Updates/Omneon/Current/

Содержание Omneon MediaDeck

Страница 1: ...Component Replacement Guide Omneon MediaDeck MediaDeck Part Number 28 0136 Revision L...

Страница 2: ...nd or other matter Use of this system or otherwise fulfilling their conditions constitutes your acceptance of them as necessary Copies of such licenses notices conditions disclaimers and or other matt...

Страница 3: ...dio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is...

Страница 4: ...er authorities and the product is marked Parameter Specification Detail CE Low Voltage Directive 73 23 EEC including amendments EN60950 1 1992 A1 A2 A3 A4 Safety of Information Technology Equipment EM...

Страница 5: ...60950 1 03 1st Edition Additional Certification Compliance and EMC Data Additional certification compliance and EMC data is listed in the Omneon MediaDeck User s Guide Important Safeguards and Notice...

Страница 6: ...oduct in or near water Disconnect AC power before installing any options or servicing the unit unless instructed to do so by this manual This product is grounded through the power cord grounding condu...

Страница 7: ...Electrical Standard and local electrical standard for attachment of the power cords Risk of explosion if battery is replaced incorrectly or with an incorrect type There are no user serviceable batteri...

Страница 8: ...Component Replacement Guide...

Страница 9: ...the Drive Cage 19 Installing the Drive Cage 21 Chapter 5 Replacing an I O Module 23 Stopping Players that Use the I O Module to be Replaced 23 Verifying Which I O Module to Remove 24 Winking the Omne...

Страница 10: ...iaDeck 38 Upgrading the MediaDeck Firmware 39 Checking the File System 39 Moving Players to the New MediaDeck in SystemManager 42 Removing the Original MediaDeck from SystemManager 44 Changing vDHCP S...

Страница 11: ...vides the following component replacement instructions for the Omneon MediaDeck Replacing the Bezel Replacing a Disk Drive Replacing a Power Supply Replacing the Drive Cage Replacing an I O Module Rep...

Страница 12: ...elephone Local 1 408 585 5200 Fax 1 408 521 2191 Email support omneon com http www omneon com service support ftp ftp omneon com Updates Omneon Current For support in Europe Middle East and Africa Tel...

Страница 13: ...land Telephone 86 10 8391 3313 Fax 86 10 8391 3688 Email chinasupport omneon com http www omneon com service support ftp ftp omneon com Updates Omneon Current For support in Asia Pacific other territo...

Страница 14: ...4 Component Replacement Guide...

Страница 15: ...Deck To remove the front bezel 1 Loosen the four captive thumb screws that secure the bezel to the chassis 2 Pull the bezel directly away from the chassis Figure 1 Removing the Bezel CAUTION Observe a...

Страница 16: ...rs of the chassis 3 Keeping the corners aligned press the bezel straight onto the chassis The top and bottom edges of the bezel should slide over the top and bottom edges of the chassis The LED connec...

Страница 17: ...ure NOTE The procedure in this section applies to SystemManager version 5 19 If you are running a different version of SystemManager some steps may vary Refer to the Omneon SystemManager Release Notes...

Страница 18: ...ties page for your Omneon MediaDeck on SystemManager Disk GUID Disk Serial Number Disk Size GB Tip To view Drive Properties from the Configuration tab click Disk Utilities then click the icon for your...

Страница 19: ...luded from coverage under the Omneon product limited warranty and maintenance services programs In addition any errors or damages caused by the use of disk drives provided from any other source will c...

Страница 20: ...e the state of the LEDs for this drive as follows a The top Activity LED should be steady green indicating that the drive is not being actively used If it is blinking this is the wrong drive to remove...

Страница 21: ...ick the link that begins with RaidSet to open the RAID utilities page Scroll to the bottom and click ADD Remove Drives 8 Compare the serial number found on the top of the drive with the serial number...

Страница 22: ...until the camming lever on the left side of the carrier stops it c Gently push the camming lever towards the enclosure until it clicks into a closed position Figure 4 Installing a Disk Drive 10 Within...

Страница 23: ...the rebuild manually by clicking on Start Rebuild 12 Periodically monitor the rebuild until complete Once complete RAID set status will change to Normal Attached Viable This completes the procedure N...

Страница 24: ...14 Component Replacement Guide Replacing a Disk Drive...

Страница 25: ...dent AC connector If one supply fails the load is transferred to the remaining supply without interruption to service To take full advantage of the redundant supplies Omneon recommends that you use se...

Страница 26: ...r supply as shown Figure 6 Figure 6 Removing the Power Supply To install a new power supply 1 Unpack the power supply 2 Using the handle slide the power supply into the empty chassis slot The release...

Страница 27: ...MediaDeck Omneon recommends that you first stop the file system Once you reconnect power to your MediaDeck you must then start the file system again CAUTION Observe all conventional ESD precautions wh...

Страница 28: ...status of their file systems 2 Click on the name of the MediaDeck you wish to power down The Disk Utilities page for that MediaDeck appears There are two columns displayed the Physical View and Logic...

Страница 29: ...file system see Figure 9 5 Verify that the status has changed to Stopped 6 Remove power from the Omneon MediaDeck by disconnecting each of the attached AC cords from their power sources Removing the...

Страница 30: ...the inside of the drive cage as shown in Figure 10 Figure 10 Loosening the Drive Cage Screws 4 Making sure the chassis is adequately braced grip the captive screws inside the drive cage with each han...

Страница 31: ...e drive cage is flush with the chassis NOTE Make sure the drive cage is aligned properly the front panel LED card should be in the lower right hand corner 3 Tighten the left and right hand captive scr...

Страница 32: ...Figure 8 d At the bottom of the page click the Start FS button IMPORTANT Do not click Initialize FS This will wipe out the entire file system e When the Start Filesystem page appears make sure that t...

Страница 33: ...f you are running a different version of SystemManager some steps may vary Refer to the Omneon SystemManager Release Notes for instructions on upgrading SystemManager Stopping Players that Use the I O...

Страница 34: ...rify which players use the I O module to be replaced by clicking the Edit link for each player and then clicking Attached Devices The Device column displays all attached devices 5 Uncheck the Attach c...

Страница 35: ...inking the light bar on the front panel of the Omneon MediaDeck and the status LED on the back of the processor module If currently On click Wink Off to stop winking the Omneon MediaDeck Winking the I...

Страница 36: ...1 Disconnect any cables from the I O module 2 Using a screwdriver loosen the three screws on the rear panel of the I O module as shown The screws are captive and will not come out completely Figure 12...

Страница 37: ...temManager To remove an I O module from SystemManager 1 Click the Diagnostics tab to display the Diagnostics page 2 From the Device Maintenance section in the left hand column click the Remove Device...

Страница 38: ...both hands to grip the rear panel of the I O module gently slide the module into the chassis until the rear panel is flush with the rear of the chassis 3 Using a screwdriver tighten the three screws o...

Страница 39: ...ack section to display the Attach Devices page as shown in Figure 14 Figure 14 Attach Devices Page 3 In the Attach column click the check box for the device Omneon MediaDeck Module that you wish to co...

Страница 40: ...Configuration tab then click the Player Configuration button in the left hand column to view the Player Configuration window 2 From the Player Configuration window click the icon for the Omneon Media...

Страница 41: ...aneously display both units and allows you to move Players from the original unit to the new one using the Move Player function If you wish to use the same IP addresses on the new unit as on the origi...

Страница 42: ...you first stop the file system Once you reconnect power to your MediaDeck you must then start the file system again 1 From the Configuration tab in SystemManager click the Disk Utilities icon in the l...

Страница 43: ...eon Now Part of Harmonic 33 Replacing the Processor Module Figure 15 Opening the File System Utilities Page 3 Click on the link to the file system fs0 to open the Filesystem utilities page see Figure...

Страница 44: ...stem 4 If the Status field in the Information section shows Started click the Stop FS button to stop the file system see Figure 16 5 Verify that the status has changed to Stopped 6 Remove power from t...

Страница 45: ...anel of the processor module as shown The screws are captive and will not come out completely Figure 17 Loosening the Processor Module Screws 3 Using both hands to grip the captive screws gently pull...

Страница 46: ...lacing the Processor Module Figure 18 Locating the SAS Connector 5 Press down on the top latch of the SAS connector and disconnect the SAS cable as shown in Figure 19 Figure 19 Disconnecting the SAS C...

Страница 47: ...S cable above the processor board as you slide in the module 3 Connect the SAS cable to the SAS connector Refer to Step 4 in the previous section to locate the SAS connector NOTE The SAS connector wil...

Страница 48: ...IP address or the Omneon MediaDeck does not appear in the System Diagram please contact Technical Support for assistance Winking the Omneon MediaDeck To wink the Omneon MediaDeck 1 From SystemManager...

Страница 49: ...diaDeck Modules in your system are running the same version of firmware continue to the next step Checking the File System Once you have powered up the new MediaDeck check the status of the file syste...

Страница 50: ...ent Replacement Guide Replacing the Processor Module Figure 20 Opening the File System Utilities Page 3 Click on the link to the file system name listed fs0 to open the Filesystem utilities page see F...

Страница 51: ...ust stop the file system and then start it again to ensure that the correct settings take effect If the Status field shows Started click the Stop FS button to stop the file system Once the file system...

Страница 52: ...ate fs0 7 From the Configuration tab click the Disk Utilities icon and verify that the new MediaDeck is shown as Started Moving Players to the New MediaDeck in SystemManager To move players from the p...

Страница 53: ...ctive You can also click Select all Players or Clear Selection as desired 4 Click Move to perform the Move function between Omneon MediaDecks The selected Players will disappear from the list 5 Click...

Страница 54: ...nging vDHCP Settings NOTE If you wish to use the same IP addresses on the new processor module as on the original one continue to Replacing a Processor Module Using the Same IP Addresses Once you have...

Страница 55: ...hown in the main window See Figure 23 for an example Figure 23 vDHCP Settings Dialog Box 4 Click the first Host under HostName select MAC Addr and then type or copy and paste the new MAC address from...

Страница 56: ...If you are using static IP addresses on the Omneon MediaDeck not assigned by a DHCP server contact Omneon Technical Support for help with the replacement steps If you are using DHCP continue to Step 2...

Страница 57: ...aDeck processor module will appear on the System Diagram page of SystemManager It should display the original IP addresses and the original Players You may modify the host names to match those given t...

Страница 58: ...48 Component Replacement Guide Replacing the Processor Module...

Страница 59: ...Deck Omneon recommends that you first stop the file system Once you reconnect power to your MediaDeck you must then start the file system again CAUTION Observe all conventional ESD precautions when ha...

Страница 60: ...atus of their file systems 2 Click on the name of the MediaDeck you wish to power down The Disk Utilities page for that MediaDeck appears There are two columns displayed the Physical View and Logical...

Страница 61: ...on to stop the file system see Figure 25 5 Verify that the status has changed to Stopped 6 Remove power from the Omneon MediaDeck by disconnecting each of the attached AC cords from their power source...

Страница 62: ...nstructions 7 Remove the power supplies Refer to Replacing a Power Supply for instructions 8 If your Omneon MediaDeck is currently rack mounted remove the chassis from the rack Refer to the instructio...

Страница 63: ...urces 10 Start the file system To start the file system a From the Configuration tab in SystemManager click the Disk Utilities icon in the left hand column to display the Disk Utilities page b Click t...

Страница 64: ...e Mode field should now indicate Read Write the Sharing with other MediaDirectors field should indicate Off and the Mountpoint field should indicate fs0 g From the Configuration tab click the Disk Uti...

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