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harman/kardon                

Service Bulletin

 

 

Service bulletin #  9706   November 1997 

 

 

 

Warranty labor rate: MINOR repair 

 
 To: 

All harman/kardon Service Centers 

 
 Models:  AVR 10/20/25/3250; AVI 100/150/200 
 
 Subject:  Remote Control has stopped working   

 

 
In the event you receive a complaint about a remote control that has stopped working, perform 
the following tests: 
 

1)  

Remove the batteries and confirm they are not weak or defective (battery voltage should be 1.4 volts 
or more).  Replace batteries if necessary; both batteries in remote control should be replaced. 

 
2)  Point the remote towards the corresponding receiver/amplifier and confirm the remote control     

functions operate as intended. 

 
3) If Remote Control still doesn’t work: 
Remove batteries, and with an alligator clip lead or other jumper wire, short the positive and    negative 

tabs inside the control together.  (See drawing)  This short will drain any remaining charge from 
the capacitors in the remote control and re-set the microprocessor. 

 
4) Re-insert batteries and test the functions as per item (2) above. 

 

 

 

 

 
NOTE:  This procedure may also work for other h/k model remote controls not listed above.

 

 
 

harman/kardon Incorporated                 250 Crossways Park Drive, Woodbury  New York  11797  (516) 496-3400

 

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