Camera Manufacturer Notes
Hanwha Techwin:
Must be powered on after the Bridge/CMVR in order to
be discovered.
Axis:
An ONVIF admin account must be created via the camera’s web interface
or using Axis Camera Tools. Any login to an Axis camera via its web interface
when at factory default or after factory reset will disable ONVIF which is
required. A lock symbol will appear on the Dashboard.
Hikvision:
If Hikvision’s Illegal Lock is enabled the username and password
of the camera must be entered into the Wisenet SKY Password Locker prior to
placing the camera on the same network as the bridge or the illegal lock will
be activated. We recommend disabling Hikvision’s illegal lock on all cameras
on the CamLAN.
Camera Setup: Configure Hikvision cameras using a seperate network within
the subnet of the camera’s default static IP. Check Hikvision documentation
for Firmware and default IP address.
Sony:
The second stream must be enabled to deliver JPEG images for the
preview stream.
If one of your cameras is not supported, request support for it. Click the email
icon and fill out the form. You must leave the camera on the same network with
the Bridge/CMVR and leave them both powered up until the camera support
file is created.
Version 20210315
500 Frank W Burr Blvd Suite 43, Teaneck, NJ 07666
877-213-1222
For a complete list of compatible cameras:
https://www.hanwhasecurity.com/wisenet-sky-camera-compatibility-list
Wisenet SKY Support
Phone:
877-213-1222
Email:
www.Wisenet
S
ky.com
Quickstart Guide
Bridge/CMVR
©2021 Hanwha Techwin Co., Ltd. and Eagle Eye Networks, Inc. All rights reserved. Use of this product and this manual is subject to license.
DESIGN AND SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE. Under no circumstances, this document shall be reproduced,
distributed or changed, partially or wholly, without formal authorization of Hanwha Techwin Co., Ltd. And Eagle Eye Networks, Inc.
