Our Service Centre
Page EN-27
Our Service Centre
In order for us to help you quickly, please tell us:
Name of appliance
Model
Colour
Order number
Hanseatic Electric cooker
5022CE3.313eEDJXv
stainless steel
7090 8847
5022CE3.313eEDW
white
3211 8703
Advice, order and complaint
Please contact your mail order company’s
customer service centre if
– the delivery is incomplete,
– the appliance is damaged during transport,
– you have questions about your appliance,
– a malfunction cannot be rectified using the
troubleshooting table,
– you would like to order further accessories.
Repairs and spare parts
Customers in Germany
– Please contact our technical service:
Tel49 (0)40 36 03 31 50
Customers in Austria
– Please contact your mail order company’s
customer service centre or product advice
centre.
Please note:
You are responsible for the condition of the appliance and its proper use in the household. If you
call out for customer service due to an operating error, you will incur charges, even during the
guarantee/warranty period. Damage resulting from non-compliance with this manual unfortunate-
ly cannot be recognised.