4.2.2.
Other Transaction Messages
These are messages that can appear during other card transactions, such as refunds or
reversals, in alphabetical order.
PLEASE SIGN
The cardholder must sign their
name on the app or slip
(depending on the app’s features).
The cardholder must sign the
slip.
PLEASE WAIT...
The HiPro card reader is
processing an operation.
Please wait while the HiPro card
reader completes the operation.
PRESS OK button
or Cancel button
The HiPro card reader needs
confirmation to continue.
PROCESSING...
Cardholder authentication has
completed and a financial card
transaction is being processed.
Please wait for further instructions
on the HiPro card reader display.
REMOVE CARD
The card is in the HiPro card reader
and either the transaction has
completed or the HiPro card
reader cannot read the chip.
Please remove the card from the
HiPro card reader.
SALE
Indicates that the current operation
is a SALE transaction.
No further actions are required.
SWIPE CARD
The HiPro card reader is waiting for
a card to be swiped against the
magnetic stripe reader.
Please swipe a card through the
magnetic stripe card reader.
USE CHIP READER
The HiPro card reader is waiting for
a card to be inserted into the chip
reader.
Please insert a card into the chip
reader.
The cardholder must read all
information on the display and
then press either the
!
[OK
button] or
!
[Cancel button] as
applicable.
HiPro card reader
display text
Why it is displayed
Required action
REFUND
Indicates that the current operation
is a REFUND transaction.
No further actions are required.
!
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