Trophy 20
84 | Troubleshooting
6 Troubleshooting
If the scooter doesn’t function, while the batteries are fully charged, check the following points.
A. Set the scooter off and then on again. Check if the problem is solved.
B. Check if all the battery connectors are properly attached and
fi
rmly connected.
C. Check whether the freewheel handle is in the DRIVE position.
D. Make sure the position of the speed controller has not changed.
E. If there is a problem, the lights of the battery condition meter
fl
ash. Use the table below to determine the cause of the problem.
Indication on the display
Description of problem
Corrective action
The complete LED bar
fl
ashes
rapidly.
The Controller security has found
something that causes a problem.
Switch off the scooter.
Check all connectors.
Check the condition of the batteries.
Consult the manufacturer if the LED bar continues
fl
ashing after the scooter has been switched on.
The socket LED is lit continuously
after the scooter is switched on.
Short circuit in the potentiometer.
Cabling from the Tiller PCB to the
controller interface is defective.
Cabling from the Tiller PCB to the touch
control is defective.
Tiller PCB is defective.
Contact the manufacturer.
The
fi
rst red LED of the LED bar is
lit continuously.
The batteries require charging or there
is a poor connection to the batteries.
Check all connections between the controllers
and the batteries. If the connections are OK, try
recharging the batteries.
LED bar left to right chase.
The batteries are being charged.
Disconnect the battery charger from the scooter.
Two LEDs of the LED bar are lit.
There is a poor connection to the motor. Check all connections between the controller and
the motor.
Three LEDs of the LED bar are lit.
There is a short circuit in the motor.
Check the motor cables or replace the motor.
Seven LEDs of the LED bar are lit. The throttle was held in during start up.
Speed potentiometer fault.
Restart the scooter without pressing the throttle.
Check or replace the speed potentiometer.
Eight LEDs of the LED bar are lit.
The controller is malfunctioning.
Replace the controller.
Nine LEDs of the LED bar are lit.
The neutral handle is in the neutral
position.
The brake is malfunctioning.
Put the neutral handle in the drive position.
Check the connections between the brake and the
controller.
Replace the brake.
Ten LEDs of the LED bar are lit.
The battery is malfunctioning.
Check the connections between the batteries and
the controller.
Check the batteries.
The table below provides explanation for the trip codes that can be indicated by the controller. These trip codes can be read with
the manual programming unit (SP1) or the mobility programmer PG.
LED code
Trip code
Error type
Explanation
1
2c00
Low battery error
Low battery voltage
1
2c01
Low battery error
Low battery voltage
2
3B01
Motor fault 1
Motor disconnected
3
1400
Bridge fault 1
Motor wiring fault
4
7000
Startup with push selected
Parking brake off
4
7001
Push activated in drive mode
Parking brake off
6
1e03
Inhibit activated
Inhibit active
7
0810
Tiller fault 1
Throttle trip
7
0814
Tiller reference error
Throttle trip
7
0815
Tiller lo reference error
Throttle trip
7
0816
Tiller high reference iso error
Throttle trip
7
0817
Tiller lo reference error
Throttle trip
7
0300
Speed Limit Potentiometer wiper open
Throttle trip
7
1d02
Front end spec change trip
Throttle potentiometer trip
7
2f01
Tiller displaced error
Throttle displaced at power up
8
0002
Eeprom calibration checksum error 2
Possible controller trip
8
0003
Eeprom program checksum error 2
Possible controller trip
8
0100
Running checksum 1
Possible controller trip
8
0203
Eeprom calibration checksum error 1
Possible controller trip
8
0204
Eeprom program checksum error 1
Possible controller trip
8
1501
Brake fault 2
Possible controller trip
8
1705
Relay fault 1
Possible controller trip
8
1802
Watchdog voltage ref error
Possible controller trip
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