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Document #101-0079

17

11/30/17

TROUBLESHOOTING FOR STANDARD BILL OPERATION (continued)

ERROR

PROBLEM

POSSIBLE CAUSE

POSSIBLE SOLUTION

8.0

Low magnetics

• Rejected bill
• Bill not touching heads

• These errors can be

displayed intermittently on
bill rejects. This is a normal
condition.

• If you continuously get

these errors with total
reject condition, check
rollers to ensure a good,
flat contacting point
between head and roller is
established.

• Return for Service

8.1

Short bill

• The bill inserted was too

short

J

Jammed bill

• Will be displayed for 2

minutes if the obstruction
is not removed. After the
2 minutes, either a 1.7 or
1.8 will be displayed for the
blocked sensor.

• Remove obstruction, clean

sensor, cycle power, reset
controller

P

Tokenote

®

programming

• All switches are turned ON

• Turn switches back to

normal positions

VII. ERROR CODES

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Содержание XE

Страница 1: ...XE VALIDATOR Operational Manual Document 101 0079 1 11 30 17 ...

Страница 2: ...NGS 5 III ELECTRICAL CONNECTIONS 7 IV TESTING 9 V MAINTENANCE 10 Monthly depending on use 10 Yearly 10 XE Validator Calibrations 11 To calibrate the optics 11 To calibrate the side scans 11 VI PARTS 12 VII ERROR CODES 13 Troubleshooting 14 APPENDIX A 20 XE Validator Dimensions 20 ...

Страница 3: ...izing the validator to individual needs There are no user serviceable parts inside the validator Further technical assistance can be obtained by calling 800 837 5561 or 419 867 4858 When calling for service it is important to have the model and serial number readily available Please take the time to record this number in the space provided VALIDATOR MODEL SERIAL ___________________________________...

Страница 4: ... Validators but CANNOT be interchanged with previous validators Please include the model and serial number of the validator when ordering Tokenotes FEATURES OF THE XE INCLUDE Bill acceptance in both directions Optical reading of bills Tokenote acceptance Self diagnostics The ability to clear jammed bills Operates with a separating stacker in certain changers An upgradeable EPROM allows the softwar...

Страница 5: ...d be turned OFF from TOP to BOTTOM starting with switch 1 This will prevent accidental entry into any diagnostic modes It is possible to get error codes and total reject by entering certain diagnostic modes Cycling power will clear this diagnostic mode Switch 1 Switch 1 should ALWAYS be in the OFF position The validator will not function properly otherwise Switch 2 Switch 2 should be in the ON pos...

Страница 6: ... times for an accepted 10 bill and the 1 relay twenty times for an accepted 20 bill SWITCH 6 DOES NOT WORK WITH TUBE TYPE CHANGERS Switch 7 Switch 7 selects whether the validator will accept or reject 1 bills If the switch is in the OFF position the validator will accept 1 bills If the switch is ON the validator will reject 1 bills Switch 8 Switch 8 selects whether the validator will accept or rej...

Страница 7: ...agram and chart have been included for custom installation 9 PIN CONNECTOR EXTERNAL VIEW 3 2 1 6 5 4 9 8 7 WIRE VIEW PIN COLOR NAME 1 Blue Enable 2 White 120VAC Neutral 3 Brown Vend Common 4 N A N A 5 N A N A 6 Green Ground 7 White Blue 1 Vend Contact Closure 8 White Brown 5 Vend Contact Closure 9 Black 120VAC Hot III ELECTRICAL CONNECTIONS ...

Страница 8: ...the 9 pin connector of the display board The following diagram and chart defines the available signals PIN COLOR NAME 1 DIAG_TXD 2 Brown COM 3 DIAG_RXD 4 V5 0 5 Pink SM BUS _ 6 Lt Blue SM BUS_ 7 Yellow HOME 8 Black DOWN 9 Blue STK_DC PIN 1 Diagnostic Header Pin 1 Location with Smart Display Board III ELECTRICAL CONNECTIONS ...

Страница 9: ...ation For testing be sure switch 1 is OFF Be sure to test with a quantity of bills TEST DESIRED RESULT Turn on unit Decimal point flashing Insert bill Payout proper change for each bill type Should this unit fail to operate accordingly check for an error code and refer to the Troubleshooting section of this manual ...

Страница 10: ...thumbscrews on both sides of the validator Carefully lift to open from the bill insert end of the validator 3 Clean rollers heads belts and sensors with cotton swabs and rubbing alcohol 4 Close the platen assembly and re tighten the LATCH STUDS Loose LATCH STUDS may cause false error codes YEARLY The XE Validator should be serviced annually to maintain maximum performance THIS WORK SHOULD ONLY BE ...

Страница 11: ...s rejected remove it from the validator You should end up with a 1 on the display If it is a 3 the validator needs to be serviced 7 Turn OFF switches 1 and 8 in that order 8 Now turn the switches back to their original positions 9 Optic calibration is complete To calibrate the side scans 1 Power up validator Validator must be in its normal operating position 2 Turn all switches to the OFF position...

Страница 12: ... DRIVE BELT 1 48 3007 XE LED HARNESS 1 48 3015 XE POWER HARNESS 1 48 3016 XE SENSOR HARNESS 1 99 0014 HV STEPPER MOTOR 1 102 0206 XX REPROGRAMMED EPROM 1 104 0000 XE PCB POWER STEPPER MOTOR ASSM 1 104 0009 XE SIDESCAN PCB ASSM 1 104 0052 XE TOP SENSOR PCB ASSM 1 104 0053 XE BOTTOM SENSOR PCB ASSM 1 104 0104 MAIN DISPLAY PCB XE ASSM 1 VI PARTS ...

Страница 13: ...code one digit at a time until the failure is corrected or power is removed During normal operation only the decimal point should flash Do not be concerned if one of the segments flashes once upon power up or upon passing a valid bill The display is only a single digit therefore to obtain the 3 digit error code the first digit is displayed WITH THE DECIMAL POINT 5 and the second and third digits a...

Страница 14: ...y Secondary Primary and secondary Tokenote signals do not match Clear Tokenote from memory and reprogram Return for service 3 5 Programming error Run Tokenote or training coupon again 3 6 12 coupon limit reached 12 training coupons have already been stored into memory Clear Tokenote and reprogram with a maximum of 12 training coupons 3 7 Unable to store Tokenote Storage Full Tokenote storage memor...

Страница 15: ...troller HTK controller may be configured to reject this bill type Verify HTK controller configuration is set to accept bill type 1 2 of 1 Unit inhibited No ENABLE signal Check controller reset Check for open harness Return for service 1 2 Secondary head noise too high Noisy frame head or PCB Clean heads and rollers Return for service 1 3 Secondary head Open head circuit Return for service 1 4 Prim...

Страница 16: ...Sensors dirty These errors can be displayed intermittently on bill rejects This is a normal condition If you continuously get these errors with total reject condition clean the sensors with a little mild soapy water Do not let excess water get into the validator and do not use anything abrasive on the front sensor Check for clogged sensor Return for service 5 X Bill validator magnetics error Rejec...

Страница 17: ... with total reject condition check rollers to ensure a good flat contacting point between head and roller is established Return for Service 8 1 Short bill The bill inserted was too short J Jammed bill Will be displayed for 2 minutes if the obstruction is not removed After the 2 minutes either a 1 7 or 1 8 will be displayed for the blocked sensor Remove obstruction clean sensor cycle power reset co...

Страница 18: ...STK RUN Stacker Run Status LED This LED shows the status of the Stacker Run control line ON Stacker control line is on activating Stacker OFF Stacker control line is off Stacker is not active STK HOME Stacker Home Status LED This LED shows the status of the Stacker Home switch The operation of this LED depends on the type of Stacker used Single Separating See table on page 19 STK DOWN Stacker Down...

Страница 19: ...LE STACKER SEPARATING STACKER Home position Home LED OFF Down LED ON Home LED ON Down LED OFF Between home and down position Home LED ON Down LED ON Home LED OFF Down LED OFF Down position Home LED ON Down LED ON Home LED ON Down LED ON VII ERROR CODES ...

Страница 20: ...Document 101 0079 20 11 30 17 APPENDIX A XE VALIDATOR DIMENSIONS ...

Страница 21: ...ponsibility for any freight or shipping charges 3 The coverage of this warranty shall not extend to expendable parts 4 Purchaser shall have a warranty registration card on file with Seller prior to any claim in order for warranty protection to apply 5 No warranty coverage is applicable to any equipment used for currency other than that specified at the time of the purchase 6 Seller expressly discl...

Страница 22: ...Corp has performed or attempted to perform the subject repair or service 9 Using equipment which has been serviced or repaired for anything other than its intended or designed use such as downloading software applications not certified by Seller will void the Limited Warranty Agreement This includes software applications such as e mail spyware screen savers viruses worms third party software web s...

Страница 23: ...Drive Holland OH 43528 www hamiltonmfg com SALES CUSTOMER SERVICE PARTS P 888 723 4858 P 800 837 5561 P 800 837 5561 F 419 867 4850 F 419 867 4857 F 419 867 4867 E sales hamiltonmfg com E customerservice hamiltonmfg com E parts hamiltonmfg com ...

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