HDMI + USB + LAN Sender and Receiver
10
5.0 Troubleshooting
There are no field serviceable parts or circuits in the device. Opening the unit will
void the warranty.
5.1 Contacting Hall Research
If you determine that the UH2X-P1 is malfunctioning, do not attempt to repair the
unit instead, contact Hall Research Technical Support at 714-641-6607 or
[email protected].
Before you do, make a record of the history of the problem. We will be able to
provide more efficient and accurate assistance if you have a complete description.
5.2 Shipping and Packaging
If you need to transport or ship your unit:
•
Package it carefully. We recommend that you use the original container.
•
Before you ship the units back to Hall Research for repair or return, contact us to
get a Return Authorization (RMA) number.
