Dynamic Virtual Matrix™
© Copyright 2016 Hall Research, Inc.
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13.0 Firmware Upgrade
The firmware upgrade on HHD264 can be completed using the
WEBGUI.
Contact Hall Research for more details.
14.0 Recalling Factory Defaults
Factory defaults resets are parameters (including network settings) back to
default. There are 4 ways to recall factory defaults:
1.
Press the RESET button on the unit for 10.
2.
Use telnet command “factory reset<CR>”
3.
Factory Default is available on the Software GUI. Wait for 10 seconds for the
device to reboot and activate.
4.
WebGUI also offers factory resetting the device.
15.0 Troubleshooting
There are no field serviceable parts or circuits in the device. If you think the
device is malfunctioning (or you have no picture output), please try to use the
following methods to obtain a picture first.
15.1 Getting a Picture on the Output
•
If there is no picture on the display, you can “quick press” the RESET button
on the unit’s panel to reboot the device while keeping the current IP
settings intact.
•
If you still have issues, try factory resetting the unit by holding the RESET
button on the panel for 10 seconds. All the settings will be erased and set to
factory default.
•
In a one to many and many-to-many configuration, if there are displays
with different native resolution and there is no picture on some displays,
then it is highly recommended to use the “Scaler Settings” in the TX’s
WebGUI.
For example, if there is a 1080p HDMI source connected to the
transmitter and a 720p monitor is present among many1080p
monitors connected to other receivers, then select scale “Full HD to
HD” in Encoder Settings in the web page so that all the monitors get a
resolution of HD 720p video, thereby, resulting in an image. Once you
have an image, you can check up the OSD menu if necessary. If you still
have trouble in getting the picture on the output, make sure all the
cables are connected to the HHD264 and the gigabit switch/router.