TEMPERATURE AND MOISTURE
PROBLEM
POSSIBLE CAUSE(S)
SOLUTION
Refrigerator or freezer is
too warm.
Temperature control is not set cold
enough.
Adjust the compartment to a colder setting;
allow 24 hours for the temperature to adjust.
Door opened frequently or left ajar.
Limit door openings. Check for items keeping
the door from closing completely.
Warm food added recently.
Allow time for food and refrigerator to cool.
Not enough space between the back of
the refrigerator and the wall for the air
to circulate properly.
Allow 2" (5 cm) space between the back of the
refrigerator and the wall.
Items against rear interior wall are
blocking airflow.
Store items only inside the trim of the glass
shelves; don’t place items against sides of the
compartments or directly in front of any vents.
Refrigerator or freezer is
too cold.
Temperature control is set too cold.
Adjust temperature to the next less cold setting.
Allow 24 hours for temperature to stabilize.
Moisture on exterior/
interior of refrigerator
High humidity
This is normal during times of high humidity. Dry
surface and adjust temperature to slightly colder
setting.
Door opened frequently or left ajar.
Limit door openings. Check for items keeping
the door from closing completely.
Open container of liquid in refrigerator
Cover or seal container.
Frost or ice crystals on
frozen food
Door opened frequently or left ajar.
Limit door openings. Check for items keeping
the door from closing completely.
Items blocking freezer air vents are
preventing proper air flow.
Move items away from rear interior wall.
Food freezing in
refrigerator
Items placed too close to the air vents.
Move items away from back and top of the
refrigerator.
Temperature control set too cold.
Adjust the temperature to a less cold setting.
FOR MORE HELP, VISIT HAIERAMERICA.COM OR CALL THE CONSUMER HELP LINE AT 1-877-337-3639.
LIMITED WARRANTY
IN-HOME SERVICE
FULL ONE YEAR WARRANTY
For 12 months from the date of original retail purchase, Haier
will repair or replace any part free of charge including labor
that fails due to a defect in materials or workmanship.
Haier may replace or repair at their sole discretion any part
or subsystem including the entire product.
Product must be accessible, without encumbrance and
installed properly to receive warranty repair service.
LIMITED WARRANTY
After one year from the original retail purchase date, Haier
will provide a part at no cost, as indicated below, to replace
said part as a result of a defect in materials or workmanship.
Haier is solely responsible for the cost of the part. All other
costs such as labor, trip charge, etc are the responsibility of
the owner.
Second through Fifth Year
For 60 months from the date of original retail purchase. The
components of the sealed system (e.g. hermetic
compressor, condenser and evaporator) from manufacturing
defects. Any damage to such components caused by
mechanical abuse or improper shipping and handling will not
be covered.
NOTE: This warranty commences on the date the item
was purchased, and the original purchase receipt must
be presented to the authorized service representative
before warranty repairs are rendered.
Exceptions: Commercial Use Warranty
90 days labor from date of original purchase
90 days parts from date of original purchase
No other warranty applies.
FOR WARRANTY SERVICE
All service must be performed by a Haier authorized service
center. For the name and telephone number of the nearest
authorized service center, please call 1-877-337-3639.
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