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Moisture forms on the inside of the freezer walls
• Weather is hot and humid, which increases the internal rate of frost buildup.
This is normal.
• The door is slightly open.
• Doors may have been opened too frequently or for an extended period of time.
• Check the door gasket for a proper seal.
Moisture forms on the outside of the freezer
• The freezer door is slightly open, causing cold air from inside the freezer to
meet warm air from the outside.
The door will not close properly
• The freezer is not level.
• The gasket is dirty. Follow instructions in the “Proper Freezer Care and
Cleaning” section.
• The storage basket is out of position.
Popping or cracking sound when the compressor comes on
• This is normal. Metal components (e.g. hot water pipes) undergo expansion
and contraction. The sound will level off or disappear as the freezer continues
to run.
Vibrations
• Check to ensure that the freezer is level.
• The floor may be uneven or weak. The freezer rocks on the floor when it is
moved slightly. Be sure the floor can adequately support the freezer. Level the
freezer by putting wood or metal shims under part of the freezer.
• The freezer is touching the wall. Re-level the freezer and move it away from the
wall. See the “Installing Your Freezer” section.
Freezer has an odor
• The interior of the freezer needs cleaning.
• Foods that were improperly wrapped or sealed are giving off odors.
