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Viewing server status
To view the health, operating, and power states of the server, see information about status diagnoses
in the OM online help.
To view basic information and status of the subsystems of the server, see "View device information"
in
H3C Servers HDM Online Help
.
Collecting server logs
For the procedure for collecting server logs, see collecting logs in the OM online help.
Updating firmware for the server
For the procedure for updating HDM, the BIOS, or CPLD, see the firmware upgrade guide for the
server.
Technical support
If you encounter any complicated problems during daily maintenance or troubleshooting, contact
H3C Support.
Before contacting H3C Support, collect the following server information to facilitate troubleshooting:
•
Log and sensor information.
•
Product serial number.
•
Product model and name.
•
Snapshots of error messages and descriptions.
•
Hardware change history, including installation, replacement, insertion, and removal of
hardware.
•
Third-party software installed on the server.
•
Operating system type and version.