51
Error: The transceiver does not support this function.
Troubleshooting flowchart
Figure 15 Troubleshooting the failure to support digital diagnosis on a transceiver module
Solution
To resolve the issue:
1.
Verify that the vendor of the transceiver module is H3C:
a.
Use the
display transceiver interface
command to display the transceiver information.
b.
Determine whether the value of the
Vendor Name
field is
H3C
.
c.
Use the
display transceiver manuinfo interface
command to collect the transceiver
module information. Send the bar code of the transceiver module to H3C Support to verify
that the vendor of the transceiver module is H3C.
2.
Verify that the transceiver module supports digital diagnosis:
a.
Use the
display transceiver interface
command to display transceiver module
information.
b.
Determine whether the value of the
Digital Diagnostic Monitoring
field is
Yes
.
c.
Consult H3C Support about whether the transceiver module supports digital diagnosis.
3.
If the transceiver module vendor is identified as H3C and the transceiver module supports
digital diagnosis but the issue persists, contact H3C Support.
Error frames (for example, CRC errors) on a port
Symptom
The output from the
display interface
command shows that error frames exist (for example, CRC
error frames) on a port.
Transceiver module
Supports digital diagnosis?
Replace it with an H3C
transceiver module
System prompted that the
transceiver module does not
support digital diagnosis
No
Yes
No
Yes
No
Yes
Contact the support
End
Resolved?
H3C transceiver module?
