Program does not start after closing the door.
• Start / Pause / Cancel button was not pressed. >>>
*Press the Start / Pause / Cancel
button.
• It may be difficult to close the loading door in case of excessive loading. >>>
Reduce the
amount of laundry and make sure that the loading door is closed properly.
Programme cannot be started or selected.
• Washing machine has switched to self protection mode due to a supply problem (line
voltage, water pressure, etc.). >>>
Press and hold On / Off button for 3 seconds to reset
the machine to factory settings. ( "Cancelling the programme")
Water in the machine.
• Some water might have remained in the product due to the quality control processes in the
production. >>>
This is not a failure; water is not harmful to the machine.
There is water leaking from the bottom of the machine.
• Likely problems with hoses or the pump filter. >>>
Be sure the seals of the water inlet
hoses are securely fitted. Attach the hose to the tap tightly.
• Pump filter might not be closed fully. >>>
Check if the pump filter is completely closed.
Machine does not fill with water.
• Tap is turned off. >>>
Open the taps.
• Water inlet hose is bent. >>>
Correct the hose.
• Water inlet filter is clogged. >>>
Clean the filter.
• The loading door is ajar. >>>
Close the loading door.
Machine does not drain water.
• Water drain hose might be clogged or twisted. >>>
Clean or flatten the hose.
• Pump filter is clogged. >>>
Clean the pump filter.
Machine vibrates or makes noise.
• Machine might be standing unbalanced. >>>
Adjust the feet to level the machine.
• A hard substance might have entered into the pump filter. >>>
Clean the pump filter.
• Transportation safety bolts are not removed. >>>
Remove the transportation safety bolts.
• Laundry quantity in the machine might be too little. >>>
Add more laundry to the machine.
• Machine might be overloaded with laundry. >>>
Take out some of the laundry from the
machine or distribute the load by hand to balance it homogenously in the machine.
• Machine might be leaning on a rigid item. >>>
Check if the machine is not leaning on
anything.
Machine stopped shortly after the programme started.
• Machine might have stopped temporarily due to low voltage. >>>
It will resume running
when the voltage restores to the normal level.
Machine directly discharges the water it takes in.
• Draining hose might not be at adequate height. >>>
Connect the water draining hose as
described in the operation manual.
No water can be n in the machine during washing.
• The water level is not visible from outside of the washing machine. This is not a failure.
Loading door cannot be opened.
• Door lock is activated because of the water level in the machine. >>>
Drain the water by
running the Pump or Spin programme.
• Machine is heating up the water or it is at the spinning cycle. >>>
Wait until the
programme completes.
• Child lock is engaged. Door lock will be deactivated a couple of minutes after the
programme has come to an end. >>>
Wait for a couple of minutes for deactivation of the
door lock.
• Loading door may be stuck because of the pressure it is subjected to. >>>
Grab the handle
and push and pull the loading door to release and open it.
Washing takes longer than the specified in the manual.(*)
• Water pressure is low. >>>
Machine waits until taking in adequate amount of water to
prevent poor washing quality due to the decreased amount of water. Therefore, the
washing time extends.
• Voltage might be low. >>>
Washing time is prolonged to avoid poor washing results when
the supply voltage is low.
• Input temperature of water might be low. >>>
Required time to heat up the water extends
in cold seasons. Also, washing time can be lengthened to avoid poor washing results.
• Number of rinses and/or amount of rinse water might have increased. >>>
Machine
increases the amount of rinse water when good rinsing is needed and adds an extra
rinsing step if necessary.
• Excessive foam might have occurred and automatic foam absorption system might have
been activated due to too much detergent usage. >>>
Use recommended amount of
detergent.
Programme time does not countdown. (On models with display) (*)
• Timer may stop during water intake. >>>
Timer indicator will not countdown until the
machine takes in adequate amount of water. The machine will wait until there is sufficient
amount of water to avoid poor washing results due to lack of water. Timer indicator will
resume countdown after this.
• Timer may stop during heating step. >>>
Timer indicator will not countdown until the
machine reaches the selected temperature.
• Timer may stop during spinning step. >>>
Automatic unbalanced load detection system
might be activated due to the unbalanced distribution of the laundry in the drum.
Programme time does not countdown. (*)
• There might be an imbalance of laundry in the machine. >>>
Automatic unbalanced load
detection system might be activated due to the unbalanced distribution of the laundry in
the drum.
Machine does not switch to spinning step. (*)
• There might be an imbalance of laundry in the machine. >>>
Automatic unbalanced load
detection system might be activated due to the unbalanced distribution of the laundry in
the drum.
• The machine will not spin if water is not drained completely. >>>
Check the filter and the
draining hose.
• Excessive foam might have occurred and automatic foam absorption system might have
been activated due to too much detergent usage. >>>
Use recommended amount of
detergent.
35
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