Will there be any charge for the repairs?
It is your responsibility to provide evidence to the Engineer that your product is covered by this
guarantee with a proof of purchase. The Manufacturer reserves the right to charge for the
reasonable cost of any service call if:
You cannot provide evidence that your product is covered by this guarantee.
Where a service call has been made and the engineer finds that there is no fault with
your product.
That your product has not been installed or operated in accordance with the User
Instructions Booklet.
That the fault was caused by something other than faulty materials, defective
components or manufacturing defects.
For missed appointments.
Payment of these costs are due immediately upon the Engineer providing you with an invoice.
The Manufacturer reserves the right to terminate the guarantee if you fail to pay the costs for
the service call in a timely manner.
If you are a resident of the United Kingdom, this guarantee will be governed by English law
and subject to the English Courts, save where you live in another part of the United Kingdom,
in which case the law and courts of that location will apply.
If you are resident in the Republic of Ireland, this guarantee will be governed by Irish law and
the Irish courts will have jurisdiction.
HOW TO OBTAIN SERVICE
Please keep your purchase receipt or other proof of purchase in a safe place; you will need to
have it should the product require attention under guarantee.
It will be useful if you complete the details below, as it will help us assist you when requesting
service (the model number is printed on the Instruction Booklet and the serial number is printed
on the Rating Label affixed to the appliance). Recording of these details alone will not count
as proof of purchase. A valid proof of purchase is required for under guarantee service.
The area around the product must be easily accessible to the Engineer without the need for
cabinets or furniture being removed.
It is your responsibility to ensure our Engineers have a clean and safe environment to carry
out any repairs.
…………………………………………………………………………………………………………
Model No:
Serial No:
Retailer:
Date of purchase:
…………………………………………………………………………………………………………..
For service under guarantee simply telephone the appropriate number below
44
