Troubleshooting
Program does not start after closing the door.
• Start / Pause / Cancel button was not pressed. >>>
*Press the Start / Pause / Cancel
button.
Programme cannot be started or selected.
• Washing machine has switched to self protection mode due to a supply problem (line
voltage, water pressure, etc.). >>>
Press and hold On / Off button for 3 seconds to reset
the machine to factory settings. ( "Cancelling the programme")
Water in the machine.
• Some water might have remained in the product due to the quality control processes in the
production. >>>
This is not a failure; water is not harmful to the machine.
There is water leaking from the bottom of the machine.
• Likely problems with hoses or the pump filter. >>>
Be sure the seals of the water inlet
hoses are securely fitted. Attach the hose to the tap tightly.
• Pump filter might not be closed fully. >>>
Check if the pump filter is completely closed.
Machine does not fill with water.
• Tap is turned off. >>>
Open the taps.
• Water inlet hose is bent. >>>
Correct the hose.
• Water inlet filter is clogged. >>>
Clean the filter.
• The loading door is ajar. >>>
Close the loading door.
Machine does not drain water.
• Water drain hose might be clogged or twisted. >>>
Clean or flatten the hose.
• Pump filter is clogged. >>>
Clean the pump filter.
Machine vibrates or makes noise.
• Machine might be standing unbalanced. >>>
Adjust the feet to level the machine.
• A hard substance might have entered into the pump filter. >>>
Clean the pump filter.
• Transportation safety bolts are not removed. >>>
Remove the transportation safety bolts.
• Laundry quantity in the machine might be too little. >>>
Add more laundry to the machine.
• Machine might be overloaded with laundry. >>>
Take out some of the laundry from the
machine or distribute the load by hand to balance it homogenously in the machine.
• Machine might be leaning on a rigid item. >>>
Check if the machine is not leaning on
anything.
Machine stopped shortly after the programme started.
• Machine might have stopped temporarily due to low voltage. >>>
It will resume running
when the voltage restores to the normal level.
Machine directly discharges the water it takes in.
• Draining hose might not be at adequate height. >>>
Connect the water draining hose as
described in the operation manual.
No water can be n in the machine during washing.
• The water level is not visible from outside of the washing machine. This is not a failure.
37
EN
