Loading door cannot be opened.
• Door lock is activated because of the water level in the machine. >>>
Drain the water by
running the Pump or Spin programme.
• Machine is heating up the water or it is at the spinning cycle. >>>
Wait until the
programme completes.
• Child lock is engaged. Door lock will be deactivated a couple of minutes after the programme
has come to an end. >>>
Wait for a couple of minutes for deactivation of the door lock.
• Loading door may be stuck because of the pressure it is subjected to. >>>
Grab the handle
and push and pull the loading door to release and open it.
Washing takes longer than the specified in the manual.(*)
• Water pressure is low. >>>
Machine waits until taking in adequate amount of water to
prevent poor washing quality due to the decreased amount of water. Therefore, the
washing time extends.
• Voltage might be low. >>>
Washing time is prolonged to avoid poor washing results when
the supply voltage is low.
• Input temperature of water might be low. >>>
Required time to heat up the water extends
in cold seasons. Also, washing time can be lengthened to avoid poor washing results.
• Number of rinses and/or amount of rinse water might have increased. >>>
Machine
increases the amount of rinse water when good rinsing is needed and adds an extra
rinsing step if necessary.
• Excessive foam might have occurred and automatic foam absorption system might have been
activated due to too much detergent usage. >>>
Use recommended amount of detergent.
Programme time does not countdown. (On models with display) (*)
• Timer may stop during water intake. >>>
Timer indicator will not countdown until the
machine takes in adequate amount of water. The machine will wait until there is sufficient
amount of water to avoid poor washing results due to lack of water. Timer indicator will
resume countdown after this.
• Timer may stop during heating step. >>>
Timer indicator will not countdown until the
machine reaches the selected temperature.
• Timer may stop during spinning step. >>>
Automatic unbalanced load detection system
might be activated due to the unbalanced distribution of the laundry in the drum.
Programme time does not countdown. (*)
• There might be an imbalance of laundry in the machine. >>>
Automatic unbalanced load
detection system might be activated due to the unbalanced distribution of the laundry in
the drum.
Machine does not switch to spinning step. (*)
• There might be an imbalance of laundry in the machine. >>>
Automatic unbalanced load
detection system might be activated due to the unbalanced distribution of the laundry in
the drum.
• The machine will not spin if water is not drained completely. >>>
Check the filter and the
draining hose.
• Excessive foam might have occurred and automatic foam absorption system might have been
activated due to too much detergent usage. >>>
Use recommended amount of detergent.
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