Help and advice
You may find the information you are
looking for on our website.
www.grundigdigital.co.uk
or on the freesat website.
www.freesat.co.uk
If you still need help orinformation you
can phone our call centre on:
0871 230 4695
Calls are charged at 10p per minute when called
from a BT landline. Call charges may vary if using
other networks.
Need extra information or help setting up?
In which direction should my
satellite dish be positioned?
Your satellite dish should be fitted on
a south facing wall in the direction of
28.2
° East of South.
Can I connect more than one
freesat receiver to my satellite
dish?
Yes you can. You will need an LNB
fitted that has more than one
connection. You will need one
connection for each freesat receiver.
Why do I have to enter my post-
code in the first time setup?
This makes sure that you receive
programmes from your local region.
For example the local news and
weather.
How do i do a first time install
again?
Press the
[MENU]
button and
choose option 2. Select ‘First Time
Installation’ and press the
[OK]
button.
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How do I look for new system
software?
Press the
[MENU]
button and
choose option 2. Select ‘Receiver
Upgrade’ and press the
[OK]
button.
How do I find out system
information about my freesat
receiver?
Press the
[MENU]
button and
choose option 0.
How do I change the default audio
language?
Press the
[MENU]
button and
choose option 2. Select ‘Audio
Language’. The options are English,
Welsh and Gaelic.
Can I use a SCART cable with my
HD freesat receiver?
Yes, but you will not be sending a
high definition signal to your TV. To
get the very best out of your HD
freesat receiver you will need to
connect it to your HD Ready TV
using a HDMI cable.
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