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The Manufacturer reserves the right to charge for the reasonable
cost of any service call if:
•
You cannot provide evidence that your product is covered by this
guarantee.
•
Where a service call has been made and the engineer finds that
there is no fault with your product.
•
That your product has not been installed or operated in
accordance with the User Instructions Booklet.
•
That the fault was caused by something other than faulty
materials, defective components or manufacturing defects.
•
For missed appointments.
Payment of these costs are due immediately upon the Engineer
providing you with an invoice. The Manufacturer reserves the
right to terminate the guarantee if you fail to pay the costs for the
service call in a timely manner.
If you are a resident of the United Kingdom, this guarantee will be
governed by English law and subject to the English Courts, save
where you live in another part of the United Kingdom, in which
case the law and courts of that location will apply.
If you are resident in the Republic of Ireland, this guarantee will be
governed by Irish law and the Irish courts will have jurisdiction.
HOW TO OBTAIN SERVICE
Please keep your purchase receipt or other proof of purchase in
a safe place; you will need to have it should the product require
attention under guarantee.
It will be useful if you complete the details below, as it will help us
assist you when requesting service (the model number is printed
on the Instruction Booklet and the serial number is printed on the
Rating Label affixed to the appliance). Recording of these details
alone will not count as proof of purchase. A valid proof of purchase
is required for under guarantee service.
The area around the product must be easily accessible to the
Engineer without the need for cabinets or furniture being removed.
It is your responsibility to ensure our Engineers have a clean and
safe environment to carry out any repairs.
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