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The Manufacturer reserves the right to charge for the reasonable cost of
any service call if:
•
You cannot provide evidence that your product is covered by this
guarantee.
•
Where a service call has been made and the engineer finds that there
is no fault with your product.
•
That your product has not been installed or operated in accordance
with the User Instructions Booklet.
•
That the fault was caused by something other than faulty materials,
defective components or manufacturing defects.
•
For missed appointments.
Payment of these costs are due immediately upon the Engineer providing
you with an invoice. The Manufacturer reserves the right to terminate
the guarantee if you fail to pay the costs for the service call in a timely
manner.
If you are a resident of the United Kingdom, this guarantee will be
governed by English law and subject to the English Courts, save where
you live in another part of the United Kingdom, in which case the law and
courts of that location will apply.
If you are resident in the Republic of Ireland, this guarantee will be
governed by Irish law and the Irish courts will have jurisdiction.
HOW TO OBTAIN SERVICE
Please keep your purchase receipt or other proof of purchase in a safe
place; you will need to have it should the product require attention under
guarantee.
It will be useful if you complete the details below, as it will help us
assist you when requesting service (the model number is printed on the
Instruction Booklet and the serial number is printed on the Rating Label
affixed to the appliance). Recording of these details alone will not count
as proof of purchase. A valid proof of purchase is required for under
guarantee service.
The area around the product must be easily accessible to the Engineer
without the need for cabinets or furniture being removed.
It is your responsibility to ensure our Engineers have a clean and safe
environment to carry out any repairs.
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