30 ENGLISH
TROUBLESHOOTING __________________________
To keep the warranty valid, never try to repair the
system yourself. If you encounter problems when
using this unit, check the following points before
requesting service.
No power
•
Ensure that the AC cord of the apparatus is
properly connected .
•
Ensure that there is power at the AC outlet.
•
Press standby button to turn the unit on.
Remote control does not work
•
Before you press any playback control button,
first select the correct source.
•
Reduce the distance between the remote control
and the unit.
•
Insert the battery with its polarities (+/-) aligned
as indicated.
•
Replace the battery.
•
Aim the remote control directly at the sensor on
the front of the unit.
No sound
•
Make sure that the unit is not muted. Press
MUTE or VOL+/- button to resume normal
listening.
•
Press on the unit or on the remote control
to switch the soundbar to standby mode. Then
press the button again to switch the soundbar
on.
•
Unplug both the soundbar from the mains
socket, then plug them again. Switch on the
soundbar.
•
Ensure the audio setting of the input source (e.g.
TV, game console, DVD player, etc.) is set to PCM
or Dolby Digital mode while using digital (e.g.
HDMI, OPTICAL, COAXIAL) connection.
•
The unit may not be able to decode all digital
audio formats from the input source. In this
case, the unit will mute. This is NOT a defect.
device is not muted.
TV has display problem while
viewing HDR content from HDMI
source.
•
Some 4K HDR TVs require the HDMI input
or picture settings to be set for HDR content
reception. For further setup details on HDR
display, please refer to the instruction manual
of your TV.
I can’t find the Bluetooth name of
this unit on my Bluetooth device
for Bluetooth pairing
•
Ensure the Bluetooth function is activated on
your Bluetooth device.
•
Ensure you have paired the unit with your
Bluetooth device.
This is a 15 mins power off
function, one of the ERPII
standard requirement for saving
power
•
When the unit's external input signal level is too
low, the unit will be turned off automatically in
15 minutes. Please increase the volume level of
your external device.
