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Troubleshooting
Program does not start after closing the door.
• Start / Pause / Cancel button was not pressed. >>>
*Press the Start / Pause /
Cancel button.
• It may be difficult to close the loading door in case of excessive loading. >>>
Reduce the amount of laundry and make sure that the loading door is closed
properly.
Programme cannot be started or selected.
• Washing machine has switched to self protection mode due to a supply problem
(line voltage, water pressure, etc.). >>>
Press and hold On / Off button for 3
seconds to reset the machine to factory settings. ( "Cancelling the programme")
Water in the machine.
• Some water might have remained in the product due to the quality control
processes in the production. >>>
This is not a failure; water is not harmful to the
machine.
There is water leaking from the bottom of the machine.
• Likely problems with hoses or the pump filter. >>>
Be sure the seals of the water
inlet hoses are securely fitted. Attach the hose to the tap tightly.
• Pump filter might not be closed fully. >>>
Check if the pump filter is completely
closed.
Machine does not fill with water.
• Tap is turned off. >>>
Open the taps.
• Water inlet hose is bent. >>>
Correct the hose.
• Water inlet filter is clogged. >>>
Clean the filter.
• The loading door is ajar. >>>
Close the loading door.
Machine does not drain water.
• Water drain hose might be clogged or twisted. >>>
Clean or flatten the hose.
• Pump filter is clogged. >>>
Clean the pump filter.
Machine vibrates or makes noise.
• Machine might be standing unbalanced. >>>
Adjust the feet to level the machine.
• A hard substance might have entered into the pump filter. >>>
Clean the pump
filter.
• Transportation safety bolts are not removed. >>>
Remove the transportation
safety bolts.
• Laundry quantity in the machine might be too little. >>>
Add more laundry to the
machine.
• Machine might be overloaded with laundry. >>>
Take out some of the laundry
from the machine or distribute the load by hand to balance it homogenously in
the machine.
• Machine might be leaning on a rigid item. >>>
Check if the machine is not leaning
on anything.
Machine stopped shortly after the programme started.
• Machine might have stopped temporarily due to low voltage. >>>
It will resume
running when the voltage restores to the normal level.