Manual UC1 © Grimm Audio
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8. Grimm Audio Limited Warranty
Grimm Audio BV (“Grimm Audio”) warrants this product
to be free of defects in material and workmanship for a
period of two (2) years for parts and for a period of two
(2) years for labor from the date of original purchase.
This warranty is linked to the serial number of the
device and can be transferred to second hand owners if
they can show their purchase bill.
The original owner can extend his limited warranty to a
period of five (5) years for labor and parts if he becomes
member of the Grimm Audio Community and sends his
purchase details to the Grimm Audio factory via the
webform at grimmaudio.com/warranty. The extended
warranty is enforcable only by the original retail
purchaser and cannot be transferred or assigned.
During the warranty period Grimm Audio shall, at its
sole and absolute option, either repair or replace free of
charge any product that proves to be defective on
inspection by Grimm Audio or its authorized service
representative. In all cases disputes concerning this
warranty shall be resolved as prescribed by law. To
obtain warranty service, the purchaser must first call or
write Grimm Audio at the address and telephone
number printed below to obtain instructions where to
send the unit for service. All enquiries must be
accompanied by a description of the problem. All
authorized returns must be sent to Grimm Audio or an
authorized Grimm Audio repair facility postage prepaid,
insured and properly packaged. Proof of purchase must
be presented in the form of a bill of sale or some other
positive proof that the product is within the warranty
period. Grimm Audio reserves the right to update any
unit returned for repair. Grimm Audio reserves the right
to change or improve design of the product at any time
without prior notice.
This warranty does not cover claims for damage due to
abuse, neglect, alteration or attempted repair by
unauthorized personnel, and is limited to failures
arising during normal use that are due to defects in
material or workmanship in the product.
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