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OWNER’S

MANUAL

Indoor Unit

SAP09HP230V1AH
SAP12HP230V1AH
SAP18HP230V1AH
SAP24HP230V1AH

MODELS:

CAT NO:GREE_SAPPHIRE_OWNERS MANUAL_0

913

2022

Thank you for choosing our product.
Please read this Owner’s Manual carefully before
operation and retain it for future reference.

To download an electric version of this manual visit

https://gree-comfort-dev.web.app/system-documentation/

Содержание SAP09HP230V1AH

Страница 1: ...H MODELS CAT NO GREE_SAPPHIRE_OWNERS MANUAL_09132022 Thank you for choosing our product Please read this Owner s Manual carefully before operation and retain it for future reference To download an electric version of this manual visit https gree comfort dev web app system documentation ...

Страница 2: ...ts worldwide has gone into your unit Please read this owner s manual carefully before operation and retain it for future reference TABLE OF CONTENTS Introduction 3 Nomenclature 4 Safety Precautions 5 Part Names 7 System Functions 8 Operation of Wireless Remote Contoller 10 Damaged or Lost Remote Controller 16 WIFI Setup 17 Care and cleaning 18 Troubleshooting 19 Energy Saving Tips 20 Warranty 21 O...

Страница 3: ...controls allow you to adjust fan speeds select sleep time settings and more all through the easy to use wireless remote controller or an optional Wired Controller There are Turbo mode I FEEL function WiFi connectivity and other advanced features to make your system even more versatile for year round comfort and energy savings NOTE The indoor unit display panel can be turned ON or OFF via the LIGHT...

Страница 4: ...P 12 HP 230V 1 A H Electrical Rating 230V 208 230V 1PH 60Hz Style Color Designation Product Type O Outdoor Units H Indoor High Walls Model Type HP Heat Pump Capacity 09 9 000 BTUH 12 12 000 BTUH 18 18 000 BTUH 24 24 000 BTUH Series Designation LIVV 3VIR SAP VIRU Revision Level ...

Страница 5: ...ced installation reliability or operation NOTE Your actual air conditioning heating system and related devices may differ from the images shown in this manual WARNING This appliance is not intended for use by children without responsible adult supervision Proper care should be taken to ensure safety WARNING Heat pumps air conditioners heating equipment should be installed started up and serviced o...

Страница 6: ... careful not to splash water on the unit Doing this may cause electric shock or damage to unit Do not use or place any flammable combustible or noxious substance next to the unit In the event of a failure burning smell etc immediately disconnect all electrical power to indoor and outdoor units Never try repairing the system yourself contact a qualified service technician for all repairs SAFETY PRE...

Страница 7: ...et Air outlet Air inlet Air outlet PART NAMES Part Name 1 Front Panel 2 Aux Button 3 Filter 4 Horizontal Louver 5 Remote Controller 6 Inter Connection Wire sold separately 7 Drain Hose sold separately 8 Refrigerant Lines sold separately Indoor unit Outdoor unit ...

Страница 8: ...r ultimate personal comfort ADJUSTABLE AIRFLOW Sapphire system has a bi directional airflow control for maximum comfort The indoor unit has adjustable vertical and horizontal swing louvers and can be set in multiple discharge directions from the wireless remote controller TURBO MODE Use Turbo Mode for situations where you wish to achieve the desired room temperature in the shortest possible time T...

Страница 9: ...roblem for the Sapphire system User selections and system parameters are stored in non volatile memory These parameters are retained during a power failure When power is returned the 3VIR system will automatically return to the last operating mode INTELLIGENT DEFROST Sapphire s Intelligent Defrost function increases room comfort and saves energy by eliminating unnecessary defrost cycles In heating...

Страница 10: ...mer Adjust with and buttons See Owner s Manual for more details 10 TEMP Button Press to select temperature setting 11 I FEEL Button Press to activate allows unit to sense temperature at the remote controller in Cool mode 12 LIGHT Button Press to turn on lights on the unit s Front Panel Display Press again to turn off 13 WiFi Button Press WiFi button to turn on or turn off WiFi function 14 QUIET Bu...

Страница 11: ...ry modes to ensure that additional moisture is removed from coil Hold FAN button for 2s in COOL or DRY mode to enable this feature The X FAN icon will be displayed on remote controller To deactivate this feature hold FAN button for 2s again LOCK MODE The Privacy Lock prevents unauthorized access to the unit controls and prevents tampering with system settings The remote controller can be locked by...

Страница 12: ...ver icon will be displayed Press this button again to cancel For fixed air direction mode press the OFF button to turn the unit OFF Press the Vertical Swing Louver and the buttons simultaneously until the Vertical Swing Louver icon flashes Press the ON button to turn the unit ON Press the Vertical Swing Louver button to select air discharge direction as shown below HORIZONTAL SWING LOUVERS Press t...

Страница 13: ...t values After all eight 8 values have been entered the remote controller will automatically revert to standard time and temperature display and the Sleep 3 Mode will begin At any time you may press the ON OFF Mode or Sleep buttons to cancel the Sleep 3 Mode NOTE During this procedure if no button is pressed within 10 seconds remote controller will automatically exit the sleep curve setting and re...

Страница 14: ... if TURBO mode is used After selecting the HEAT or COOL mode button push the TURBO button The TURBO icon will be displayed on the remote controller and the unit will run at ultra high speed fan To deactivate the feature push the TURBO button again The unit will return to normal operation QUIET Sapphire s QUIET MODE function delivers quiet comfort to your room Press QUIET button to activate QUIET M...

Страница 15: ...ure sources while using this function CLOCK Press this button to set clock time icon on remote controller will blink Within 5 seconds press or button to set clock time With each pressing of or buttons clock time will increase or decrease 1 minute To quickly adjust time setting press and hold or button for 2 seconds Release button when you have reached the desired time setting Press CLOCK button to...

Страница 16: ... CONTROLLER If remote controller is lost or damaged the Sapphire system can be turned off directly from the indoor unit Lift the front panel of the indoor wall unit then press the AUX button to turn on or turn off When the unit is on it will operate in AUTO Mode ...

Страница 17: ...i Fi pairing mode for 2 minutes If pairing is not completed within two minutes use the remote to turn the unit off then press and hold the Mode and Wi Fi buttons at the same time until an audible beep is heard This will reset the Wi Fi module 5 Once Wi Fi pairing mode is active click on the sign located at the top right hand corner of the Gree app home screen 6 The app will automatically search fo...

Страница 18: ... there is lot of dust in the operation environment filter needs to be cleaned frequently After removing the filter do not touch fins to avoid injury To avoid deformation or a fire hazard do not use excessive heat when drying the filter NOTICE Seasonal start up tips 1 Make sure air inlets and air outlets are clear 2 Check to see the circuit breaker and wiring are in good condition 3 Check if the fi...

Страница 19: ...ral minutes before the fan starts This is normal Air conditioner isn t coming on Power failure Wait until power recovery Loose wiring Contact your contractor or an electrician Circuit breaker has tripped or fuse is burnt out Ask professional to replace circuit breaker or fuse Wiring is overheating or needs repair Ask professional to replace it Unit has restarted immediately after stopping operatio...

Страница 20: ...ippings and other debris can stick to coil fins and make the unit work up to 15 harder 5 Rearrange the room Furniture that obstructs the airflow needs to be removed or rearranged accordingly 6 Try 75 degrees 75 F is a good point for an air conditioner to run at its optimal performance level Even a 5 degree change in temperature can make your unit use up to 40 more energy 7 Lighting Turning lights ...

Страница 21: ..._________________ Serial No ___________________________________ Outdoor Model No _____________________________ Serial No ___________________________________ Owner Name _________________________________ Date of Installation ___________________________ Address of Installation Installing Contractor ____________________________________________________ Address __________________________________________...

Страница 22: ...U S CONTACT INFORMATION TRADEWINDS LLC E mail info twciimate com Contractor Support 888 850 7928 I Mon Fri 8 AM 5 PM EST G R E E C O M F O R T C O M ...

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