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23

TROUBLESHOOTING

The set temperature 

cannot be adjusted.

The temperature you require may exceed the 

setting range of the unit.

Set the temperature between a minimum of 16 °C (61 °F) to a 

maximum of 30 °C (86 °F).

A function or mode currently enabled may be 

preventing the adjustment of the temperature.

Some functions (e.g. Energy-Saving8 °C  Heating) and oper-

ation modes (e.g. Ventilation) does not allow the user to adjust 

the set temperature. First, deactivate the function or change 

operation mode, then adjust the set temperature.

No airflow appears to be 

coming from the indoor 

unit.

The air inlets or outlets of the indoor or outdoor 

unit may be obstructed.

Clear away any objects or furniture that could be blocking the 

air inlet or outlet of either units.

The  indoor  ambient  temperature  may  have 

reached the set temperature.

When the room temperature reaches the set temperature, the 

indoor unit stops blowing out cooled or heated air. No action is 

required unless the temperature is not to your liking, in which 

case, adjust the set temperature.

Heating mode may have just been selected as 

the operation mode.

To prevent cold air from being blown into the room as Heating 

mode is started, the indoor unit will delay blowing air for 1 to 

5 minutes in order to preheat the air. Wait until the delay has 

elapsed.

The indoor unit does 

not respond to remote 

control commands.

The distance between the indoor unit and the 

remote control may be too great.

Get within range of the indoor unit so that the signal from the 

remote control can be transmitted successfully.

The remote control may not be properly aligned 

with the indoor unit’s signal receiver.

Make  sure  to  be  facing  the  unit  as  much  as  possible  when 

pressing buttons on the remote control.

There may be a fluorescent lamp in the room.

Turn off the fluorescent lamp and try again, or move closer to 

the indoor unit.

The indoor unit may be significantly interfered 

by static pressure, unstable voltage, etc.

Unplug the power cord, wait for about 3 minutes, reconnect the 

power, then turn on the unit and try using the remote control.

There  may  be  objects  obstructing  the  signal 

from the remote control.

Remove any possible obstructions between the remote control 

and the indoor unit that could be blocking the signal.

The remote control buttons may be inoperative 

due to the Control Lock function being enabled.

Deactivate the Control Lock function.

The batteries of the remote control may be de-

pleted.

Replace the depleted batteries with new one.

The efficiency of the 

cooling or heating is 

very poor.

The dust filter may be dirty.

Check and and clean the dust filter.

The set temperature may not be suitable for the 

current outdoor conditions.  

Set the temperature to be higher or lower, depending in the 

conditions.

The air inlets or outlets of the indoor or outdoor 

unit may be obstructed.

Clear away any objects or furniture that could be blocking the 

air inlet or outlet of either units.

There may be heat sources present when at-

tempting to cool the room.

Turn off or remove any heat sources that could be counteract-

ing the cooling efficiency of the unit.

Doors or windows may have been left open in 

the room.

Close doors and windows to prevent cooled or heated air from 

escaping the room.

The airflow deflectors 

do not appear to close 

normally.

The airflow deflectors may have been adjusted 

manually.

Disconnect the power for 3 seconds, then reconnect power and 

restart the unit. If the problem persists, disconnect the power, 

reinstall the airflow deflectors (first install the upper deflector, 

then the lower deflector), then reconnect power.

 WARNING :

▪  When any of the following conditions occur, turn off the heat pump and disconnect the power supply 

immediately, then contact your local dealer or service center for repairs.

1.  The power cord is overheated or damaged. 
2.  There is abnormal sounds during operation. 
3.  The circuit breaker trips frequently.
4.  The air conditioner gives off a burning smell.
5.  The indoor unit is leaking.

▪  Do  not  repair  the  heat  pump  yourself. You  may  expose  yourself  to  electric  shock  or  damage  the 

equipment. 

Содержание Crossover GWH09AGC-D3DNA1B/O

Страница 1: ...s unit and save it for future reference Copyright GREE Canada 2021 12102021 Operation Manual Crossover Heat Pump GWH09AGC D3DNA2B I GWH09AGC D3DNA1B O GWH12AGC D3DNA2A I GWH12AGC D3DNA1A O GWH18AGD D3DNA2B I GWH18AGD D3DNA1B O GWH24AGE D3DNA2A I GWH24AGE D3DNA1A O ...

Страница 2: ......

Страница 3: ... any irregularities that need to be corrected 1 SAFETY GUIDELINES Safety Symbols Description 4 Exception Clauses 4 Compliance Statements 5 Operations and Maintenance Safety Instructions 6 2 COMPONENT SUMMARY Indoor Unit 7 Outdoor Unit 7 3 OPERATION GUIDE Remote Control Buttons 8 Remote Control Display Screen Indicators 9 Basic Operating Instructions 10 Function Description and Setting 11 4 MAINTEN...

Страница 4: ...oduct with other equipment without complying with the manufac turer s instruction manual 3 After verification the product defect is directly caused by corrosive gas 4 After verification the defects are caused by mishandling during product transportation 5 Operation repair maintenance of the unit without complying with the instruction manual or related regulations 6 After verification the problem o...

Страница 5: ...ipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from th...

Страница 6: ...e heat pump yourself You may expose yourself to electric shock or damage the equipment Please contact your local dealer when you need to repair the appliance When removing the dust filter avoid touching the fins to prevent injury Do not extend fingers or objects into the air inlet or outlet Doing so could cause injury or damage Do not spill water on the remote control other wise it could become in...

Страница 7: ...ature indicator 12 Power indicator 1 2 7 8 3 4 6 9 5 11 12 13 Air inlet 14 Air outlet 15 Wiring cover 16 Valve cover 17 Gas valve 18 Liquid valve 14 15 16 17 18 13 NOTE The above illustrations are only intended to be simplified representations of the appliance and may not reflect the exact appearance of the product purchased NOTE The content of the display and the colours and shapes of the indica ...

Страница 8: ... desactivates I Feel function 10 TIMER ON TIMER OFF Allows to set a switch on or switch on timer 11 HEALTH SCAVENGING Activates or desactivates Heath and or Scavenging modes 12 LIGHT Activates or desactivates indoor unit display 13 CLOCK Allows to set the system clock 14 TEMP Allows to set the temperature display type 15 SLEEP Allows to select a Sleep mode option 16 WIFI Activates or desactivates ...

Страница 9: ...ient temperature Clock Temperature display WiFi function Time display Timer ON Timer OFF Horizontal swing angle Vertical swing angle Control lock function Quiet mode I Feel function Set fan speed Turbo mode Sending signal Operation Modes Auto mode Cooling mode Drying mode Ventilation mode Heating mode Sleep mode 8 C Heating function Power Limit mode Health mode ...

Страница 10: ...nd the indoor unit must be less than 8 meters 26 feet and within a 60 angle Make sure that there are no objects between the remote con trol and the signal receiver of the indoor unit that could block the signal Never leave the remote control exposed to the sun Keep the remote control at a distance greater than 1 meter 3 feet from appliances or devices such as televisions fluores cent lamps wireles...

Страница 11: ... that does not have the Auto mode temperature setting function the temperature set in this mode will be invalid or the set tem perature displayed on the unit will not be the same as that on the remote control POWER ON OFF Allows the user to power the unit on or off Press the POWER button to turn on the unit Press again to turn off the unit OPERATION MODE SETTING Allows the user to select an operat...

Страница 12: ...e air the actual delay time depends on indoor ambient temperature X FAN FUNCTION Allows the fan of the indoor unit will blow air to eliminate moisture on the evaporator to avoid mould formation While in Cooling or Drying mode hold down the FAN button for at least 2 seconds to activate the X Fan function The symbol will appear on the display screen of the remote control If the unit is powered down ...

Страница 13: ...their needs Press the VERTICAL SWING button on the remote control to select the desired fixed or sliding angle By pressing the button in rapid succession of less than 2 seconds the setting options cycle through in the following order NOTE Some angle options are only available for certain models When the parameter switches from OFF to if you delay pressing the button for more than 2 sec onds the pa...

Страница 14: ...imer that has been set press the TIMER ON button on the remote control SWITCH OFF TIMER Allows the user to set a switch off timer The unit will stop running when the set operating time has elapsed Press the TIMER OFF button on the remote control The symbol on the display screen of the re mote control will disappear and the word OFF will start blinkling Use the arrow buttons or to set the desired t...

Страница 15: ...is complete press the CLOCK button to confirm The symbol will stop blinking SLEEP MODE Allows the user to select a preset sleep curve or create a customized one in accordance with their needs Press the SLEEP button on the remote control to select the desired sleep curve With each press of the button the setting options cycle through in the following order Sleep 2 Sleep 1 Sleep 3 OFF no display Sle...

Страница 16: ...the GREE App Press the WIFI button on the remote control to activate the function The word WiFi will appear on the display screen of the remote control Holding down the WIFI button for at least 5 seconds will deactivate the WiFi function Holding down the MODE and WIFI buttons simultaneously for 1 second will restore the WiFi module to factory settings HEATLH AND SCAVENGING MODES Allows the unit to...

Страница 17: ...ly again to deactivate the Energy Saving function NOTES When Energy Saving is active the set temperature cannot be adjusted and the fan speed is auto matically set to Auto speed and cannot be changed Pressing the TURBO button will result in no signal being sent The Sleep and Energy Saving functions cannot operate concurrently If Energy Saving has been pre viously set activating Sleep mode will aut...

Страница 18: ... thermal expansion or shrinkage or of flowing liquid The unit may also blow cool or warm air which is a normal phenomenon Once the cleaning process is complete the unit will go into standby mode TEMPERATURE MEASURING UNIT SETTING Allows the user to select between Celsius or Fahrenheit as the temperature measuring unit for the display While the unit is turned off press the MODE button and arrow but...

Страница 19: ...be automatically cancelled Reactivate the function to resume the power limiting operation If the current power is lower than the maximum power of the Power Limit 2 setting then the power will not be limited after entering this mode For an installation with one outdoor unit and two indoor units if any one of the indoor unit enters into Power Limit function the outdoor unit will enter into the set l...

Страница 20: ... three months If there is a lot of dust in the operating environment of the indoor unit filter cleaning should be more frequent When removing the dust filter avoid touching the fins to prevent injury Do not use an open flame or hair dryer to dry the dust filter to avoid deformation and fire hazard CLEANING THE DUST FILTER 1 To remove the filter first press the spring fasteners at both ends in the ...

Страница 21: ... filter 3 Check if the mounting bracket of the outdoor unit is damaged or corroded If so please contact your dealer 4 Remove the batteries from the remote control RECYCLING AND DISPOSAL Many of the packaging materials in this product are recyclable Please dispose of them with the recyclable waste collected by your municipality Unwanted electrical equipment and used batteries should not be treated ...

Страница 22: ...iately turning on the unit after having turned it off a 3 minute protection delay is be triggered to protect the compressor Wait until the delay has elapsed The indoor unit appears to be operating abnormally There may be interference in the room from a television fluorescent lamp a wireless device etc Disconnect and reconnect the power to the unit then restart the appliance The indoor unit emits u...

Страница 23: ...ble voltage etc Unplug the power cord wait for about 3 minutes reconnect the power then turn on the unit and try using the remote control There may be objects obstructing the signal from the remote control Remove any possible obstructions between the remote control and the indoor unit that could be blocking the signal The remote control buttons may be inoperative due to the Control Lock function b...

Страница 24: ...tions to the appliance made by any person not duly authorized by GREE Canada Insurance and freight costs for the warranty service ALL IMPLIED WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY ARE LIMITED TOATEN YEAR 10 PERIOD ON PARTS COMPRESSOR AND LABOUR COVERED BY THIS EXPRESS LIMITED WARRANTY GREE CANADA DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES AND IN NO EVENT...

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