GRASS VALLEY T2 Elite, Руководство по обслуживанию, Страница: 86 / 143

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T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016
Chapter 3 Troubleshooting Problems
Storage problems
Use the following sections if you suspect problems with your T2's storage system.
Media File System problems
Media disk problems
To check the SATA drives quickly, open
My Computer
from the
Start
menu, and
check C:, D:, and V: drives. The C: and D: drives are in the SSD (for the system)
above the 2.5 inch removable SSD bay. The V: drive is striped back of the touch
screen LCD.
WARNING: Be sure to turn off the system and disconnect the power plug prior to
checking the cabling and connections inside the T2, or removing/replacing any
parts of the T2. Otherwise, electric shock or product failure may result.
Problem Possible Causes Corrective Actions
One or more clips do not
play or record correctly. The media database is out
of sync with the media
files or there is a corrupt
media file. Also see
"Checking the storage
system" on page 88
for
causes related to certain
usage patterns.
1. If the problem is only associated with a
specific clip or clips, delete the problem clips.
2. If the problem persists, run the Maintenance
Tools and check disk error. Refer to "Media
disk error checks" on page 31 . If the problem
persists, run the database consistency check.
Refer to
"Checking the data consistency" on
page 34 .
3. If the problem persists, check the RAID status.
Refer to "Verifying, building, and rebuilding a
RAID volume" on page 44 .
Problem Possible Causes Corrective Actions
On startup the VGA startup sequence stalls
at the black screen with a "Operating
System not found" message. There is a problem with
SSD (for the system).
This is the system boot
disk. Check the power cable and
SATA cable of the SSD (for
the system). If connections are
OK, the SSD (for the system)
is faulty. When the SSD (for
the system) fails, the database,
Config settings, and logs are
lost. Replace the SSD (for the
system). Refer to
"SSD (for the
system) removal" on page 97 .
If you want to use the media
files of the data drive (V: drive)
with the CommandCenter after
replacement, copy the media
files into the external storage
device and then import them
into V: drive. For detailed
instructions, refer to the T2
User Manual.
!