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24” - 30” Fire Pit Inserts
Standard Line Automated Operation
Section 7. Troubleshooting
WARNING
To avoid the risk of property damage and serious injury, including death,
call Grand Effects
®
or a licensed heating professional if you experience
problems with this unit. All work on this unit must be performed by a
licensed heating professional.
WARNING
Standard Fire Box Burner
In order to avoid the risk of property damage, serious injury, including
death, turn OFF power and gas at the control panel prior to initiating
troubleshooting steps. Turn power and gas ON once troubleshooting is
complete. Some steps may require power and gas to be temporarily ON
for verification, but turned OFF for repair (
see bolded step
).
Symptom
Corrective Action
Main burner does not light
(no spark)
1. Remove rock/glass away from
pilot area. (Look for small pieces
obstructing pilot.)
2.
If still no spark,
confirm that you have
12VAC out of the panel and at the
burner.
3.
If you have voltage going out to the
burner, but no spark,
replace the
ignition module.
4.
If you have no voltage out of the
panel,
replace the transformer.
Spark (but no pilot)
1. Remove rock/glass away from pilot
area.
2.
Confirm if gas is coming out of the
pilot; you can hear it.
(Use a BBQ
lighter to determine if gas is coming
out of the pilot.)
3. If no pilot gas, check that gas is turned
on.
4. Pilot orifice may be plugged. Replace
pilot assembly.
5.
If still no gas, pilot valve may not be
opening. Turn gas off and
confirm if
pilot solenoid is energizing.
6.
If not energizing, replace the ignition
module.
If it is energizing, but the
valve is not opening
or is dirty,
replace the gas manifold.
