Storage space is
exceeded
(FLASH/ DRAM)
FLASH/ DRAM Storage
is exceeded
Clear unnecessary file from FLASH/ DRAM.
DRAM only can save 256 files.
Max capacity:1024KB.
FLASH only can save 256 files.
Max capacity:1024KB.
Not good
printing
quality
Label improperly installed.
Too much dust or adhesive
on print head.
Print density setting wrong.
Print head damaged.
Re-install label.
Clean print head and print again.
Clean Rubber roller.
Adjust print density and speed.
Take self test page to check if printing
are completely to confirm if necessary
to change new print head.
Change suitable ribbon and label paper.
If the label thickness exceed 0.22 mm or
it will affect the printing quality.
Check if the print head base is totally
closed.
When printing
paper out of
step
Label paper size
wrong setting.
Label sensor was
covered
Adjust label size and print again.
Reduce the gap value and print again.
Clear the sensor.
Data miss printing
in one or two sides
Label paper size
wrong setting.
Exceed the max
printing width.
Adjust label size and print again.
Change roller with maximum width
Printing not stable
Printer in HEX Dump
mode
RS-232 setting wrong
Restart your printer and leave
Dump Mode.
Reset the printer consistent with
computer baud rate.
Grey line
appeared
in black label
Dirty on print head.
Dirty on rubber roller.
Clean print head.
Clean rubber roller
Reset the label print density.
Adjust paper width fixing stand to
fit your label paper size.
Print head unbalanced
stress;
label improperly installed;
Print density setting
incorrectly.
Label feeding not
smoothly;
Ribbon wrinkle
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