31
EN
Troubleshooting
If the device does not work properly,
fi
rst check whether you are able to rectify the prob-
lem yourself. If the problem cannot be solved with the following steps, contact the cus-
tomer service department.
Do not attempt to repair an electrical device yourself!
Problem
Possible cause
Fix
The device does not
work. The displays on
the control panel do
not switch on.
The door is not closed
properly.
Close the door.
The mains plug is not
inserted correctly in the plug
socket.
Push the mains plug into the
plug socket as far as it will go.
The plug socket is defective. Try another plug socket.
No mains voltage is present. Check the fuse of the electrical
distributor (fuse box).
The overheating protection
has been triggered.
Pull the mains plug out of the
plug socket and allow the
device to cool down completely.
Then try again.
The fuse in the elec-
trical distributor (fuse
box) is triggered.
Too many devices connect-
ed to the same circuit.
Reduce the number of devices
in the circuit.
The food has not
been cooked evenly.
Di
ff
erent items of food with
di
ff
erent cooking times have
been prepared at the same
time.
Place food with a longer cook-
ing time in the device
fi
rst, then
add ingredients with a shorter
cooking time later.
Items of food which require
di
ff
erent cooking tempera-
tures have been prepared at
the same time.
Prepare items of food with
di
ff
erent cooking temperatures
one after the other.
The set cooking time was
too short or the temperature
too low.
Increase the cooking time or
temperature.
The rotating basket or bak-
ing rack is over
fi
lled.
Reduce the amount of food.
The items of food are piled
on top of one another.
Spread the food and mix it
around from time to time.
The food is slightly
burnt.
The selected temperature is
too high or the cooking time
too long.
Reduce the temperature or
cooking time.
Chips made from
fresh potatoes are not
crispy.
The potatoes contain too
much water.
Cut the potatoes into narrower
pieces. Dab the potato pieces
dry with some kitchen towel
and then trickle a little cooking
oil over them.
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11.12.2019 15:15:26
11.12.2019 15:15:26