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Problem:
Cause or remedy:
Your Refrigerator will not operate: • The power supply cord is unplugged.
• The thermostat knob is set to OFF position.
The light so not work:
• The power supply cord is unplugged.
• A household fuse or circuit breaker has tripped.
• A light bulb is loose in the socket.
• A light bulb has burned out.
Food in the refrigerator
compartment freezing:
• The thermostat knob is set too cold.
• The position of food stored touches the refrigerant power of
refrigerator back wall.
Food in the refrigerator
compartment is not cold:
• The air vents are blocked in the compartment. This prevents
the movement of cold air.
• The door(s) are opened too often of not close properly.
• A large amount of food has just been added to the refrigerator
or refrigerator compartment.
• The position of thermostat knob is adjusted too low.
Melted frost Leak over
compartment inside or on fl oor:
• The drain – off mouth entrance is blocked.
• Evaporator pan is in place.
The refrigerator seems to make
unusual noise:
• The refrigerator is leveled on the fl oor.
• The body of the refrigerator touches the wall.
• The drip tray is not placed properly.
There is interior moisture build
- up:
• The air vents are blocked in the refrigerator.
• The door is opened often.
• The room is humid.
• The food is not packaged correctly.
• The control is not set correctly of the surrounding conditions.
The doors will not close
completely:
• The shelves are out of position.
• The gaskets are dirty.
• The fridge is not level.
If the above methods are not yet effective, please contact with the maintenance service department
for help without any delay.
Troubleshooting