21
Problem:
Possible cause & Solution
The motor runs
continuously
It is normal to frequently hear the sound of the
motor, it will need to run more during following
circumstances:
• Temperature setting is set colder than necessary.
• Large quantity of warm food has recently been
stored within the appliance.
• The temperature outside the appliance is too high.
• Doors are kept open too long or too often.
• After your installing the appliance or it has been
switched off for a long time.
A layer of frost
occurs in the
compartment
• Check that the air outlets are not blocked by food
and ensure food is placed within the appliance to
allow sufficient ventilation. Ensure the door can be
fully closed. To remove the frost, please refer to
the cleaning and care chapter..
Temperature
inside is too warm
• You may have left the doors open too long or
too frequently; or the doors are kept open by
some obstacle; or the appliance is located with
insufficient clearance at the sides, back and top.
Temperature
inside is too cold
• Increase the temperature by following the”Display
controls” chapter.
Doors can’t be
closed easily
• Check whether the top of the refrigerator is tilted
back by 10-15mm to allow the doors to self close,
or if something inside is preventing the doors from
closing.
Water drips on
the floor
The water pan (located at the rear bottom of
the cabinet) may not be properly leveled, or
the draining spout underneath the top of the
compressor depot may not be properly positioned
to direct water into this pan, or the water spout is
blocked, or the water is not fully inserted into the
connector. You may need to pull the refrigerator
away from the wall to check the pan and spout and
connector.
• Check if the refrigerator is power-off for a long
time,this may cause the ice in the bucket to melt
into water,and flow to the floor
The light is not
working
• The LED light may be damaged. Refer to replace
LED lights in cleaning and care chapter.
• The control system has disabled the lights due
to the door being kept open too long, close and
reopen the door to reactivate the lights.