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42
PROBLEM
POSSIBLE CAUSE (S)
SOLUTION
Refrigerator or
freezer is too cold
• Temperature control is
set too cold.
• Adjust temperature in the
compartment to the next
warmer setting; allow 24 hours
for temperature to adjust.
Moisture on
exterior/interior of
refrigerator
• High humidity
• This is normal during times
of high humidity. Dry surface
and adjust temperature to a
slightly colder setting.
• Doors opened
frequently or left
open.
• Keep door closed. Check
that an item is not preventing
the door from closing. Level
the refrigerator. See “Level
Refrigerator.”
• Open container of
water in refrigerator.
• Cover or seal container
Frost or ice
crystals on frozen
food
• Freezer door left open
or opened frequently.
• Limit door openings to
maintain the internal
temperature. Check that an
item is not preventing door
from closing.
• Refrigerator is not
level.
• Level the refrigerator. See
“Level Refrigerator.”
• Items blocking freezer
air vents and preventing
proper air flow.
• Move items away from rear
wall.
Food freezing in
refrigerator
• Food placed too close
to the air vent.
• Move items away from back
and top of the refrigerator.
• Temperature control
set too cold.
• Adjust the temperature to a
less cold setting.