Trouble-Shooting
16
8.
Trouble-Shooting
Please refer to the following guide as reference to diagnose and repair some of the more common
problems encountered. Should a problem not listed arise, or in doubt, please contact Goldstein or an
authorised service agent.
Fault
Cause
Solution
Pilot does not light.
No gas to appliance.
Pilot injector blocked.
Air in gas line.
Turn on the gas isolation valve
and/ or check LP bottles are
not empty.
Contact Goldstein service.
Hold in pilot position for 30
seconds while attempting to
light.
Pilot lights but does not hold
when releasing gas control
knob.
Knob is released before
heating thermocouple.
Faulty thermocouple
Flame on pilot too small.
Wavy or uneven pilot flame.
Hold the knob in for at least 20
seconds.
Replace thermocouple.
Call Goldstein service.
Gas pressure too low.
Blocked injector.
Contact Goldstein service.
Check and minimise strong
draughts near the appliance.
Burner does not light.
Incorrect gas supply pressure.
Faulty gas control.
Contact Goldstein service.
Contact Goldstein service.
Piezo sparker not lighting pilot
Sparker lead is loose, damaged
or faulty.
Faulty or cracked electrode.
Faulty piezo sparker.
Repair a loose connection or
replace the lead.
Replace the electrode.
Replace sparker.
