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SmartBox

4 BASIC PRO

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TROUBLESHOOTING
Error code

Significance

Error E1

The set value is invalid

Error E2

Measured value too small (I < 3.7 mA



probe defective)

Error E3

Measured value too great for zero point calibration (level probe must not be

immersed)

Error E4

Measured value not plausible. Check menu item “9.Offset probe”

Error E5

Set height is more than the height of the tank. (incorrect entry menu step 10)

Error E6

The current measured value is too low as a reference point. The level probe

must be submerged. The set height (menu step 10) is too high (the

measured value is too low) Check menu item "9. Offset probe". Otherwise,

probe fault.

Error E7

The current measured value is too low in relation to the set tank height or to

the tank volume. The level probe must be submerged.

Error E8

Measured value (probe current) is too high - check electrical connection and

measuring range of the probe, switch power supply off and on again. Check

menu settings steps 1 to 5. If necessary, Check menu step "9.Offset probe".

Otherwise, probe fault.

Error E9

Probe current = 0 mA - no signal current. The probe cable is poled wrongly

or interrupted; check cable extension, reconnect if necessary.

Error E10

Calibration error. Disconnect the display device from the power supply, wait

5 s and then reconnect. Otherwise, probe fault.

Error E11

The liquid level in the tank is actually too low for an exact

measurement. You can still press [Enter] to confirm and continue.

Checking the probe signal:

Can be checked through menu item “22.Test current”:

At 0 cm fill level



approx. 3.7 - 4.3 mA

For 1 m water column



approx. 9 - 11 mA (standard probe with measuring range 250 mbar)

MAINTENANCE

See FUNCTION CHECK.

RESTORATION

If the actions described in TROUBLESHOOTING do not lead to a proper restart and if there is

no dimensioning problem, the product must be sent to the manufacturer to be checked. Our

warranty does not apply in cases of unauthorised interference.

In case of repeated errors or alarm messages (relay output) while the tank content does not

reach / remains below the set fill level alarm threshold at the probe element, check the

connection line of the signal and probe element for breakage or short-circuit, re-install if

necessary.

Содержание SmartBox 4 BASIC PRO

Страница 1: ...ON PROGRAMMING 11 OPERATION 13 TROUBLESHOOTING 13 FUNCTION CHECK 13 MAINTENANCE 14 RESTORATION 14 DISPOSAL 15 TECHNICAL DATA 15 LIST OF ACCESSORIES 15 PROBES AND ACCESSORY PARTS 16 WARRANTY 16 TECHNICAL CHANGES 16 SERVICE 16 CERTIFICATE NO 16 ABOUT THE MANUAL This manual is part of the product This manual must be observed and handed over to the operator to ensure that the component operates as int...

Страница 2: ...ironment are inflammable category 1 2 or 3 liquids can ignite and cause burning can cause injury through people falling or slipping Capture operating media during maintenance work May not be used in potentially explosive areas Can cause an explosion or serious injuries Must be installed by a specialised company in accordance with local industrial health and safety regulations Installation outside ...

Страница 3: ...A W 4 20 mA for SmartBox 1 4 assembly and operating manual Comply with the Level probe assembly and operating manual Installation location with protection type IP54 indoors and outdoors if protected against the weather Malfunctions caused by flooding The product is not designed for installation in areas prone to flooding or risk areas Following flooding the product must be replaced INAPPROPRIATE U...

Страница 4: ...y in compliance with the technical rules applicable to the planning construction and operation of the entire system These regulations also include the accident prevention regulations of the employers liability insurance associations the VDE regulations and the installation and operating instructions Installing the level probe See assembly and operating instruction Level probe Installing the probe ...

Страница 5: ...L to the display unit cable not included in the delivery Safety precautions for electrical components The functions and operating safety of the device are guaranteed only under the climatic conditions that are specified in TECHNICAL DATA If the device is transported from a cold to a warm environment condensation may cause the device to malfunction or may even destroy the device Because of this you...

Страница 6: ...rtBox 4 BASIC PRO Probe 1 terminals 3 4 Tank 1 Probe 2 terminals 5 6 Tank 2 Probe 3 terminals 7 8 Tank 3 Probe 4 terminals 9 10 Tank 4 Excess voltage Damage to components and device defect No 230 V AC connections may be made to terminals 3 4 5 6 7 9 und 9 10 or probe input terminals 1 2 Switching voltage max 250 V AC Switching current max 3 5 A SmartBox 4 BASIC PRO Fuel oil tank wiring example Sma...

Страница 7: ...ramming you need to ascertain the tank data and enter the values into the right column Input value of the following table Then enter the values for the individual entry steps Setting a parameter Press ENTER to open setup mode Select the desired setting parameter via PLUS Press ENTER to call up the value selection for the parameter Set the value with MINUS PLUS press ENTER to save Quitting the setu...

Страница 8: ...50 m 160mbar 1 90 m 1 60 m 200mbar 2 40 m 2 00 m 250mbar 2 90 m 2 50 m 400mbar 4 70 m 4 00 m 500mbar 6 00 m 5 00 m 1 000mbar 12 00 m 10 00 m 2 000mbar 24 00 m 20 00 m 3 000mbar 36 00 m 30 00 m 5 000mbar 60 00 m 50 00 m Set mbar 2 Liquid Select the medium _______kg m Medium Density value kg m 15 C Fuel oil 845 kg m default setting Water 999 kg m Diesel 830 kg m Biodiesel 880 kg m RME FAME 880 kg m ...

Страница 9: ...rom existing bearing chart For this purpose up to 16 value pairs height in cm volume in L can be entered Before the value pairs are entered the values for the tank volumes must be entered in in steps 4 Tank volume and 5 Internal tank height Index 0 0 cm 0 L Index 1 xxx x cm xxxx L Index 2 cm L Index 3 cm L max Index 16 max cm max L Specified value pair do not have to be entered first value pair en...

Страница 10: ...es The display in the 2nd line can be selected ____________ View details e g Single detailed Fillspace Percent a Fillspace Level b Percent Level c For fuel oil tanks in Germany a free capacity display is required according to TRwS 791 2 This is possible with selection a and b Single Detailed The tanks are displayed cyclically one after the other with L and if applicable temperature With display ch...

Страница 11: ...ded together in the basement the data in steps 4 Tank volume and 5 Internal tank height must be corrected Examples Wall thickness of inner casing 0 5cm reduce value for inner height by approx 1cm reduce volume for 10m by 1 3 for 20m by 1 for 50m by 0 8 and for 100m by 0 7 Wall thickness of inner casing 2cm reduce value for inner height by approx 4cm reduce volume for 10m by 5 for 20m by 4 for 50m ...

Страница 12: ... 2 50m 999900kg 219750IG 263900UG 2 50t 500mbar 50kPa 13 Rounding Automatically Without rounding 20L 50L 100L 200L 500L 1 000L Default settings minimal increments Rounding increments in relation to the set volume set with keys 14 Exit Press Enter to return to display mode 15 Exit Press Enter to return to display mode 16 Delete tank ESC Exit the menu Delete Tank n Settings for tank n are deleted an...

Страница 13: ...t of all parameters to the original delivery status 26 Exit Back to display mode OPERATION The product requires no operation while it is running FUNCTION CHECK We recommend that you check the displayed litre values once per year to make sure that they are correct For a simple check pull the level probe up by its cable so that it hangs above the liquid In this status the display device should show ...

Страница 14: ...et probe Otherwise probe fault Error E9 Probe current 0 mA no signal current The probe cable is poled wrongly or interrupted check cable extension reconnect if necessary Error E10 Calibration error Disconnect the display device from the power supply wait 5 s and then reconnect Otherwise probe fault Error E11 The liquid level in the tank is actually too low for an exact measurement You can still pr...

Страница 15: ...60529 Level probe Standard probe Operating voltage 20 V DC Material V4A POM FPM PUR Accuracy 1 Standard version 250 mbar Installation position vertically suspended or horizontally supine Ambiente temperature operating media 10 C to 50 C connection cable 6 m Length of standard probe without cable 97 mm Diameter of probe 22 mm Degree of protection IP68 acc to EN 60529 LIST OF ACCESSORIES Product des...

Страница 16: ...eight 28 903 00 WARRANTY We guarantee that the product will function as intended and will not leak during the legally specified period The scope of our warranty is based on Section 8 of our terms and conditions of delivery and payment TECHNICAL CHANGES All the information contained in this assembly and operating manual is the result of product testing and corresponds to the level of knowledge at t...

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