7. Maintenance
Proper service and maintenance ensure durability, reliability and safety of your Smartscooter®. It’s
recommended to take care of your Smartscooter® by following the instructions below.
7.1 Daily Cleaning and Maintenance
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Always leave the Gogoro Network® Battery(s) inside of the Smartscooter® and firmly close the
seat, to avoid the damage of the built-in primary battery caused by over-discharging.
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If you are not able to leave all the Gogoro Network® Battery(s) for a long period of time, it is
suggested that you ask Gogoro authorized technicians to disconnect the built-in primary battery,
to avoid the damage of the built-in primary battery caused by over-discharging.
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If possible, park your Smartscooter® indoors in dry, shaded and cool places. This will slow down
the normal wear and tear of the Smartscooter® caused by the sun and rain.
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Please use soft cloths, sponges or soft brushes along with tap water and mild detergent to clean
the exterior.
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For the models with transmission chain: to extend the chain service life span, keep it quiet and
smooth, lube the chain with chain lubricant every 500 km, after washing, riding in the rain, or
riding through a water pit.
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For belt and chain drive models, it is recommended that Gogoro authorized technicians check
the tension every 3,000 kilometers and adjust if necessary to avoid abnormal wear and tear that
will shorten the life of the parts.
Any damage caused by improperly disconnecting the primary battery connector by the user, it
is the user's negligence and is not covered by the warranty.
If the built-in primary battery is over-discharged and damaged due to the Gogoro Network®
Battery(s) has not been swapped for more than 30 days, or out of the Smartscooter® for a
long time, or the seat has not been closed for a long time, it is the user's negligence and is not
covered by the warranty.
Do not use any kind of organic solvent, strong detergent, acidic or alkaline cleaning agent,
abrasives, scouring pads, steel wool, metal brushes or sandpaper to clean the vehicle, to avoid
damaging the exterior surface.
Do not use any kind of wax or polishing agent on matte or non-glossy surface, no matter what
material it is, and do not wipe or rub strongly, to avoid damaging the exterior surface.
Avoid cleaning with a powerful water jet or air blower to prevent high pressure or excessive
humidity from entering and damaging the interior.
Do not use any detergent or wax on the brake system, to avoid damaging the brake and
causing danger.
Use lubricants designed for the sealed roller chain to lube the driving chain. Products with a
spray nozzle are recommended. Do not apply any kind of solvent, detergent, derusting solution
or any other lubricant which is not designed for sealed roller chain (e.g.. gasoline, diesel,
toluene, acetone, WD-40, acid/alkaline detergent, etc.) on the chain.
During the adjustment, inspection, cleaning and lubrication of the drive belt or chain, please
make sure that the Smartscooter® keeps the system power turned off. It is strictly forbidden to
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