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Our appliances have been specially designed to facilitate replacing of these parts.
Some parts have a longer guarantee:
3 years for cast iron or steel heating body of our boilers for central heating.
Wood-burning Inserts and closed fireboxes running with wood, have a 5 year warranty (only the heating body,
parts
in direct contact with high temperatures and undergoing wear and tear, described above have 1 year guarantee.)
Only the parts/s that are deemed to have failed will be covered by the warranty. Any indemnity, compensatory damage,
cost of labour and transportation is not included.
In cases where the repair or replacement is too costly in comparison to the cost of the heater, the decision to replace or
to repair the appliance is to be taken by Godin after sales service only.
Parts not covered by warranty
:
1.
GLASS
– ceramic glass can withstand temperatures of up to 750°C. The glass can only break because of a
mechanical shock while using or handling the appliance, or extreme thermal shock e.g. cleaning a hot glass
with a cold liquid.
2.
Glass seals and ceramic rope seals
are considered wear and tear items.
The following will invalidate any warranty
:
1.
Damage caused by burning fuels other than those for which the unit is intended.
2.
Any defect or deterioration caused by a fall, shock, negligence or lack of supervision and maintenance.
3.
Deterioration of parts caused by abnormal conditions (back draft, dampness, storm effects, pressure and
non-conforming draw, temperature shock etc).
4.
Abnormal usage of the unit (using a unit with the door open, running it on maximum for extended periods)
or abnormal usage of the appliance in conditions that are different from the conditions in our manual for
which it has been designed, for example non observation of our technical manuals (wrong electric
connection, running an empty boiler etc)
5.
Any defect, deterioration or accident caused by fall, shock, negligence, lack of the buyer’s supervision or
maintenance.
6.
Any modifications or transformations made to the unit and non-compliance with installation norms.
Godin SA will not be responsible for any installation, assembly, dismantling costs and consequential removal of the
appliance.
Consequently Godin SA, cannot be held responsible for any materials loss or human accidents, being a result of incorrect
installation non – observing the legal provisions and regulations (for example, lack of ground connection, incorrect draft
of the chimney etc...).
In order to constantly improve our products, we reserve the right to modify our appliances without prior notice. All the
dimensions and specifications give are subject to variation according to technical requirements.