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P a g e
Only burn dry wood, which has been stored for at least 2-3 years. Humidity in the wood goes from 15% to 50% (for wet
wood). Using wet wood will damage the chimney and may cause chimney fires.
Firewood should ideally have been felled 2 years previously (3 years is even better).
In principle, all wood, contains the same calorific value versus weight. Hard wood is often better as it is more dense and
often contains less moisture. Moisture content in wood typically varies from 15% for dry wood to 50% for wet wood. It
stands to reason that a lot of energy is required to vaporise the moisture in the wood.
A hot fire would require 6 to 8 logs of 6cm diameter. A low, slow fire would require 3 logs of 13 to 15cm diameter.
The energy available for heating is 4.16 Wh per kilogram of dry wood. For firewood with 50% moisture content this
available energy drops to 1.73 Wh.
Using wet wood also causes more condensation in the chimney which accelerates deposits and the subsequent risk,
over time, of chimney fires.
Never use water to put out the fire.
If the glass gets dirty quickly it is often an indication of using wood that is too damp or burning low fires extensively.
Replacement of spare parts:
If you need to replace some parts, please contact your supplier or one of our approved dealers. Give them your product
information as displayed in your warranty voucher, or on your heater name plate at the rear of the unit. Our dealers are
in possession of all spare part nomenclatures and technical data about our products, and will provide you with the spare
parts you need and any maintenance requirements within the scope of their professional competence.
WARRANTY CONDITIONS
Any warranty is subject to: correct installation, use and maintenance of the unit.
All our heaters have a 2 year guarantee (except inserts running with wood – closed fireboxes running with wood) against
any defect starting on the date of purchase. This guarantee is subject to the inspection of the installation, operational
use and adherence to the maintenance conditions described in the instruction manual, supplied with the heater.
Parts that are in direct contact with high temperatures
and that could undergo distortions caused by wear and tear
are
guaranteed for 1 year
. This includes:
1.
Decorative panels, side panels, grills, front hearth floors, grates.
2.
Guide plates, baffles, valves, ash pits, air channels and fire-bricks.
3.
Articulation mechanisms (Door hinges and handles etc.)
4.
Fans , thermostats for overheating of appliances equipped with blast engine
5.
Temperature control elements, oven thermostats, and for fan heated gas/electric cookers
6.
Burners, catalysers, burner rings for fuel appliances
7.
Boilers for central heating and cooking systems for wood/coal.