GEK-99044
Chapter 7 Operator Care and Maintenance
7-3
5.
Clean the outside surfaces of the printer with a clean cloth and
water. Do not use cleaning solutions. Always dry the outside
cabinet surfaces with a clean dry cloth.
Warning
Do not operate the printer with the air filters removed.
6.
Check the air filters on each side of the printer for blockage. If
needed, remove the filter by sliding the grille up and pulling it out
at the top. Vacuum and/or replace the filters.
7.
Reconnect the power cable and apply power to the printer for
operation.
OPERATOR TROUBLESHOOTING
Many of the operating faults that can occur are operator-correctable.
They are often related to an incorrect setup, wrong adjustment, or the
need to replenish consumables.
Initializing the Printer
– Newly installed parts or options, power
fluctuations, static buildup, or errant electrical signals may cause the
printer electronics to lock up. Initializing the printer will clear this
problem as long as no damage has been done. (See “Chapter 2 -
Initializing the Printer”).
Use the initialization procedure when:
!
Inputs to the control panel are ignored or misinterpreted.
!
The printer performs unexplained actions or ignores commands.
!
The printer misinterprets valid commands from the host.
The remainder of this chapter is divided into the following sections
and contains information as a help guide through possible problems.
TABLE 7-1
– Soft Fault Displays, lists display messages that may
appear that do not stop the printer.
TABLE 7-2
– Miscellaneous Non-Fault Messages
TABLE 7-3
–Hard Fault Displays, lists display messages that may
appear when printing has stopped unexpectedly. It also lists the
probable cause and/or the action needed to clear the fault.
TABLE 7-4
– Electrical Problems, as a guides when the display,
pushbuttons, or an incorrect data printout is the problem.
TABLE 7-5
– Mechanical Problems, addresses problems with paper
feeding, print quality, and incorrect adjustments.
TABLE 7-6
– Diagnostic Fault Codes, shows and explains the faults
that may be detected during self-test diagnostics.
TABLE 7-7
– Serial Interface Errors
Print Head Actuator Replacement
– Step-by-step replacement
instructions and information that may keep the printer online if a
replacement print head is not immediately available.