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8-2
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to GMC. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your dealer’s sales or service departments.
Sometimes, however, despite the best intentions of
all concerned, misunderstandings can occur. If your
concern has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE -- Discuss your concern with a member
of dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or the
general manager.
Содержание 2001 C3
Страница 1: ......
Страница 12: ...x Model Reference This manual covers this model ...
Страница 23: ...1 10 Put someone on it Get it up to speed Then stop the vehicle The rider doesn t stop ...
Страница 63: ...1 50 With this system use the LATCH system instead of the vehicle s safety belts to secure a child restraint ...
Страница 134: ...2 58 The Instrument Panel Your Information System ...
Страница 286: ...6 10 Engine Compartment Overview When you lift the hood on the VORTEC 6000 V8 Engine you ll see ...
Страница 343: ...6 67 ...
Страница 354: ...Scheduled Maintenance 7 7 ...
Страница 355: ...Scheduled Maintenance 7 8 ...
Страница 374: ...7 27 Maintenance Record DATE ODOMETER READING SERVICED BY MAINTENANCE PERFORMED ...
Страница 375: ...7 28 Maintenance Record DATE ODOMETER READING SERVICED BY MAINTENANCE PERFORMED ...