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CHAPTER 6 – SERVICE

Technical Support

Free telephone, e-mail and online support are provided for systems during the warranty period. In addition to
helping with troubleshooting and diagnosing defective parts, GLOBAL VR technical support is prepared to help
you with questions about the operation of your game.

When you contact technical support, please provide the following background information to aid our technical
support process:

–

Cabinet’s Game Serial Number (found in the Machine Menu page of the Operator Menu, and on the
back of the cabinet).

–

Your mailing address and telephone number.

–

A summary of the question or a detailed description of the problem with your cabinet.

Technical support is available from 9:00AM to 5:00PM, Pacific Standard Time, Monday–Friday.

Call 408-597-3400 to reach a Technical Support staff member.

E-mail support is available at this address:

[email protected]

Tournament E-mail Support is available at this address:

[email protected]

Warranty Service

If at some point you require warranty service, contact your distributor. If technical support staff determines that
your game is defective, a Return Merchandise Authorization (RMA) number will be issued.

Need For Speed™ GT

System Documentation

57

040-1201-01 Rev. C 5/28/2004

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Содержание Need For Speed GT Deluxe

Страница 1: ...ge Viper GTS model and its trade dress is used under license from DaimlerChrysler DaimlerChrysler Corporation 2004 Ford nameplates are registered trademarks owned and licensed by Ford Motor Company Ge...

Страница 2: ...et 22 Chapter 4 Game Setup 23 Setting Game Options and Resets 23 Machine Menu 24 Game Options 25 Game Resets 26 Coin Stats 27 Game Stats 27 Controls Menu 28 Monitor Calibration Test 29 Sound Test 30 C...

Страница 3: ...ng prong from a cable If you must use an extension cable use a 3 wire cable with properly grounded plugs To help protect your system from sudden increases and decreases in electrical power use a surge...

Страница 4: ...nce by one or more of the following measures Reorient the receiving antenna Relocate the computer with respect to the receiver Move the computer away from the receiver Plug the computer into a differe...

Страница 5: ...ck steering Need For Speed is linkable allowing blistering head to head competition for up to 4 players Need For Speed GT Upgrade The GT Upgrade provides the following new features 4 New Cars Porsche...

Страница 6: ...ocedures Unless otherwise noted the procedures in this manual apply to all models STANDARD Height 76 Depth 62 Width 34 Driving Seat Standard Cabinet UPRIGHT Depth 54 Width 27 Height 74 Upright Cabinet...

Страница 7: ...gure 2 On the deluxe model the coin door and cash box are located on the driving console not the main cabinet Coin Door Cash Box Door Cash Box and Loose Parts First Set of Keys Second Set of Keys Figu...

Страница 8: ...lock washers for each bracket The angled end of the seat runners should be pointed out and away from the cabinet as shown in item C of Figure 3 Figure 3 Installing the Seat Runners 3 Slide the drivin...

Страница 9: ...marquee using 6x 20 x 1 hex bolts Install the bracket with the sharper angle towards the top of the marquee See item A in Figure 6 Secure the top of the bracket to the marquee first and then install...

Страница 10: ...LOSE Front Monitor Bezel 3x 1 4 20 x 1 Hex Bolts and Washers Monitor Console Bottom Bracket Figure 7 Securing the Front Monitor Bezel 2 Locate the console rails inside the monitor console Use 8x 20 x...

Страница 11: ...iving controls and buttons See the figure below These wire harnesses will connect to points inside the monitor console 1 is a 4 pin power connector that runs to a 4 pin mating connector from the compu...

Страница 12: ...he cabinet ON Go into the Operator Menu and verify all the driving controls and ensure that sound is coming out from the correct speakers by using the Player Control test and the Sound test Figure 12...

Страница 13: ...following procedure to remove the standard pedal configuration mount the pedals on the seat assembly and connect the seat assembly to the cabinet 1 Turn cabinet power OFF 2 See Figure 13 on page 6 Re...

Страница 14: ...the matching connectors on the cabinet Use wire ties or rubber bands to secure excess cable length 9 Slide the seat assembly the rest of the way onto the cabinet Use the 3x 3 Torx screws with lock an...

Страница 15: ...upler don t use two couplers 4 If connecting three or four cabinets connect the cables to the Ethernet hub The hub includes an AC power adapter which must be plugged in and powered ON Do not use any o...

Страница 16: ...and allow the game software to start 4 With the cabinet powered ON and the game running press the Windows Start key on the keyboard between the Ctrl and Alt keys This will launch the Windows Start men...

Страница 17: ...then press Enter The following window will be displayed Figure 20 Selecting the Video Card Name Tab 11 Use the Tab and cursor keys to move to the GeForce4 tab The name of the video card will change de...

Страница 18: ...date becomes lost or corrupted you may be unable to install software upgrades Perform this procedure only if you suspect that the computer clock is set incorrectly 1 Turn the cabinet power OFF Plug th...

Страница 19: ...irectly into the USB ports on the back of the computer When the USB dongle is installed and working properly a red LED light will illuminate inside the dongle In order for a dongle to be recognized co...

Страница 20: ...same as turning the cabinet off by unplugging the power cord and then plugging it back in again 1 The cabinet should be powered on with the game running Open the coin door and press the red operator...

Страница 21: ...orm a set of simple calibration tasks 14 When the calibration is complete the game attract mode will begin Press the operator button behind the coin door to enter the Operator Menus You will need to s...

Страница 22: ...the 9x screws holding the rear hinged marquee cover plate in place DO NOT remove the 3x screws below the hinge CAUTION The front monitor bezel may slide forward after the last screw is undone Hold the...

Страница 23: ...buttons to scroll through the settings Use the Select button to confirm and the Back button to navigate back a menu screen When you are finished making adjustments press the Back button repeatedly to...

Страница 24: ...100 in increments of 10 Attract Volume Sets the attract mode volume as a percentage of the cabinet s volume volume Options are 0 100 in increments of 10 Attract Sound Mode Sets attract mode to be wit...

Страница 25: ...4 4 quarters per dollar In the UK this would be 10 10 pence per pound Options are 1 20 Free Play Sets free play ON or OFF Coins Per Play Sets how many coins it takes to play Options are 1 10 Clear Ea...

Страница 26: ...ational Setting USA UK Credit Display Money Money Coins per 4 10 Free Play OFF OFF Cost Per Play 1 00 1 00 Game Volume 50 50 Attract Volume 100 100 Skill Level on All Racetracks C C Reset Coin Stats R...

Страница 27: ...et through the Game Resets menu Game Stats Figure 33 Checking Game Statistics The Game Stats menu shows the total number of games played which racetrack was used most and car features used in the game...

Страница 28: ...e screen If you press the E Brake button it will light up on screen Credits When you insert money or credit into the coin mech or bill validator you will see CREDITS OK on screen Calibration You can c...

Страница 29: ...5 Performing Monitor Calibration Tests Use the monitor calibration screens to evaluate monitor performance Each screen is designed to help you align the horizontal and vertical sync or adjust the whit...

Страница 30: ...out of the right front speaker and so on You can press the Start button to stop the sound rotation and test one speaker at a time The Sound test will continue to rotate sound through each speaker unti...

Страница 31: ...you choose the car car color and transmission Manual shifting will usually result in better speed control and faster race times There is no clutch used for the manual shifter only the gear shift is ne...

Страница 32: ...ves players a chance to win the race a little easier by slowing the AI cars down for the last lap of the race press the Look Back button to change this option You can choose Low Medium or High Force F...

Страница 33: ...behind you are of other drivers in time 2 Rear View Mirror Use this to look behind you as you drive and block other drivers from passing you 3 Check Point Time This shows how much time is left for you...

Страница 34: ...h optional seat Height 76 Width 34 Depth 62 Height 82 Width 40 Depth 82 Height 74 Width 27 Depth 54 Figure 43 Cabinet Dimensions Hardware Features Pentium 4 computer Nvidia GeForce 4 graphics 1 Gigaby...

Страница 35: ...re on monitor Bad chassis PCB Verify that the fuses on the chassis PCB are good Picture is dim or faded Use the monitor control panel to adjust the brightness and contrast settings Adjust the monitor...

Страница 36: ...uter Blown speakers Remove the speaker s grill covers and visually inspect each speaker is in working order Run the Sound Test from the Operator Menu to verify each speaker is working Faulty wiring A...

Страница 37: ...rom the System Restore CDs to see if this solves the problem If you continue to have hard drive problems after you reload the software you may have a faulty hard drive No video no audio No power to co...

Страница 38: ...calibration Loose or worn drive belt Turn off the cabinet Open the driving control panel and verify the belt on the on the force feedback motor and steering column Check for loose or worn parts on the...

Страница 39: ...worked group has a unique linking ID number Faulty wiring Verify that an Ethernet cable is connected between the Ethernet port on the A C power panel and the computer While the cabinet is powered on a...

Страница 40: ...scent tube for darkened or cracked end Replace the fluorescent tube if it looks worn Marquee lamp is bad or Intermittent Faulty fluorescent fixture Verify the fluorescent tube pins make a good connect...

Страница 41: ...ardware while you are removing the parts Following are the major parts see Figure 44 1 Immersion USB Force Feedback I O boards 2 Super VGA Monitor 800 x 600 3 24 Volt DC Power Supply used for Force Fe...

Страница 42: ...riving Controls The steering system has the following major components see figure below A Immersion Steering Wheel Sensor Connector B Power from Force Feedback 24 Volt Power Supply C Force Feedback Po...

Страница 43: ...The motor is now free from the Driving Assembly When installing a new belt tighten the tension adjustment bolt in step 2 until the belt is fully stretched then loosen the bolt by a turn To replace th...

Страница 44: ...ies holding these cables to the monitor frame See the figure above 1 Remove the VGA Video cable from the back of the Monitor 2 Remove the Monitor Control Panel cable located near the center of the cha...

Страница 45: ...nstalling the monitor bezel back in place Figure 51 Removing the Monitor Wells Monitor Chassis PCB Removal You can uninstall the monitor chassis PCB if you should have problems with just the PCB Only...

Страница 46: ...Disconnecting the Chassis Neck PCB and Fly Back Cable 3 Finally you will need to unplug 2 cables from the monitor chassis PCB and 1 from the chassis neck PCB that are directly connected to the CRT sh...

Страница 47: ...n the computer to the u5 1AMP Each audio port on the computer is color coded to help identify the channel The green audio port is front speakers left and right The blue audio port is rear speakers lef...

Страница 48: ...t padding can void the warranty if the computer is visibly damaged from shipping Coin Mech Coin Meter You can replace the coin mech with any standard arcade coin mech including the NRI coin mech for i...

Страница 49: ...ds the seat to remove Figure 57 Pedal Removal Standard Cabinet AC Power Panel The AC power panel distributes power to the inside of the cabinet and provides ports for the Ethernet and phone connection...

Страница 50: ...the 2 power cables and 1 AC power cord connected to the power supply Then pull the power supply out It is held to the cabinet with Velcro Figure 59 PC Power Supply Connections Marquee Lights and Spea...

Страница 51: ...service the micro switches inside To replace the shifter remove the 4x T 10H Security Torx screws pull up on the shifter vertically and unplug the shifter at the Molex connector Figure 61 Removing the...

Страница 52: ...CHAPTER 6 SERVICE Standard Cabinet Wiring Diagram Figure 62 Cabinet Wiring Diagram 52 GLOBAL VR 040 1201 01 Rev C 5 28 2004...

Страница 53: ...CHAPTER 6 SERVICE Force Feedback Steering Wiring Diagram Figure 63 Force Feedback Steering Wheel Wiring Diagram Need For Speed GT System Documentation 53 040 1201 01 Rev C 5 28 2004...

Страница 54: ...Speaker 1 50 9005 00 Base Speaker Sub Woofer 1 5555 15142 00 3 Inch Rear Speakers 1 5555 16234 00 5 5 Inch Front Speakers 1 5555 15098 00 CBL DB 25 to Driving Controls 1 115 0002 01 REV B CBL USBIO t...

Страница 55: ...DER AREA 1 AW NFS 10 REV A ARTWORK PEDISTAL BACK NFS 1 AW NFS 11 REV A ARTWORK LEADER BACKLIT NFS 1 AW NFS 12 REV A ARTWORK KEY PAD NFS 1 AW NFS 13 REV A ARTWORK MIRROR BEZEL NFS 1 AW NFS 14 REV A ART...

Страница 56: ...computer The Force Feedback motor and steering wheel then connect to the Immersion boards 5 DB 37 and DB 25 The USB I O card connects to the Operator Buttons Coin Mechs and Control Assemblies on the...

Страница 57: ...ck of the cabinet Your mailing address and telephone number A summary of the question or a detailed description of the problem with your cabinet Technical support is available from 9 00AM to 5 00PM Pa...

Страница 58: ...covered by the warranty Purchaser shall pay GLOBAL VR for the cost of investigating the problem at its then prevailing per incident billing rate No repair or replacement of any Product or part therein...

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