Chapter 7 Troubleshooting
©2007 Global VR, Inc.
040-0168-01 Rev. B 3/14/2008
Page 49 of 64
Problem Cause
Possible
Solution
Faulty ventilation
fan
Verify that the ventilation fan is working. It is located
above the monitor access door on the back of the
cabinet. Replace the fan if it is worn or spinning slowly.
Cabinet gets very
warm
Cabinet ventilation
holes are blocked
Make sure you have proper clearance between the
cabinet rear and the wall. Make sure the vent holes are
clear of dust and debris and that air is freely blowing
out of the cabinet.
Faulty florescent
tube
Check the florescent tube for darkened or cracked end.
Replace the florescent tube if it looks worn.
Marquee lamp
does not light or is
intermittent
Faulty florescent
fixture
Verify the florescent tube pins make a good connection
with the lamp fixture. Check the ballast for proper
operation. Replace fixture if faulty.
Faulty coin mech
Verify the coin mech is not jammed and is properly
aligned and latched to the coin door.
Game will not
accept coins
Faulty ground wire
Check the ground wire to the coin door.
Incorrect setting
Adjust settings from the Operator Menu.
Wrong number of
credits shown
Faulty wiring
Disconnect cabinet power cord. Check all coin mech
wiring. Verify no wires are frayed or shorting to ground.
Optional DBA not
working
Incorrect dipswitch
setting
Set dipswitches for Long Pulse or Gaming (
not
Short
Pulse or Vending).
Red Dot appears
on screen in Attract
Mode
A button may be
stuck
The red dot appears if a button gets stuck during a
game, but can also occur if a player holds a button
down while the game exits. If you reboot the cabinet,
the Switch Input Test screen will automatically appear,
with the affected button shown in blue.
Instrument panel
lights don't come
on right away
This is normal
Instrument panel and exhaust port lights are software
controlled and don't come on until the Attract Mode
starts.
