PART NAMES & CONTROL PANEL
PART NAMES & CONTROL PANEL
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CLEANING & CARE
Ginnys.com • 1.800.544.1590
TROUBLESHOOTING
Problem
Solution
My Multicooker won’t turn on.
My Multicooker turned off in the
middle of cooking and won’t turn
back on.
Often caused by power cord be-
coming loose or detached from the
Multicooker.
Remove the cord from the Multi-
cooker and plug back in firmly. It
should seat solidly in the plug.
I can’t get the smell of a previous
meal out of my Multicooker.
Mix a cup of water and 1/2 cup of
lemon juice to your cooking pot.
Set to STEAM for 10 minutes.
Allow it to cool and clean the pot
with soap and water, wipe down
the inner lid with a soapy sponge
and clean off.
My Multicooker screen reads E
followed by a number. It doesn’t
seem to be working.
Contact Customer Service for fur-
ther instructions: 800-544-1590
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Ginny’s warrants this product free from defects in material
and workmanship for one year from provable date of purchase.
Within this warranty period, Ginny’s will repair or replace,
at its option, defective parts at no charge, provided the
product is returned, freight prepaid with proof of
purchase to Ginny’s. Allow 2-4 weeks for return shipping.
This warranty does not cover improper installation, misuse,
abuse or neglect on part of the owner.
Warranty is also invalid in any case that the
product is taken apart or serviced by an
unauthorized service station.
This warranty gives you specific legal rights
and they may vary from state to state.
THE FOREGOING WARRANTIES ARE IN LIEU
OF ALL OTHER WARRANTIES AND CONDITIONS,
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THOSE
OF MERCHANTIBILITY OR FITNESS
FOR A PARTICULAR PURPOSE.
Customer Service
1.800.544.1590
8 am to Midnight, Monday through Friday
Ginny’s Inc.
1112 7th Avenue
Monroe, WI 53566-1364
WARRANTY
